Nia Lewis
Baltimore,MD
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Digital Marketing Specialist
Sallie Mae
Newark, Delaware
06.2025 - Current
- Developing engaging content for social media platforms to increase brand awareness.
- Conducting market research to identify trends and customer preferences for strategy development.
- Supporting content tracking and performance using Asana and HubSpot.
- Analyzing website traffic and user behavior to optimize digital content performance.
- Overseeing the development and maintenance of the company website, improving user experience and engagement.
Technical Writer
Oracle Corporation
Philadelphia, PA
09.2023 - 04.2024
- Developed and updated content for product documents and customer training modules using Author-it
- Provided technical assistance in the development of multimedia software simulations
- Validated the accuracy of over 40 policy and training procedures with attention to detail to ensure that all regulatory requirements were met
- Worked independently on 20+ bug fixes and updates set for monthly release
Communications Specialist
College Ave Student Loans
Wilmington, DE
09.2021 - 04.2023
- Assisted with the completion of 100+ RFI (Request for Information) proposals which increased lender list inclusions and improved consistent project delivery rates while maintaining confidentiality
- Worked with the Campus Development leadership team to communicate effectively within our network and deliver proposals complete for review to internal and external stakeholders
- Proposed and implemented a 'For Schools' landing page redesign for the College Ave website and created new web content while handling multiple tasks relating to spreadsheet and heavy calendar management
- Completed 12 training modules that contributed to strong professional development, risk management, technical expertise, presentation and interpersonal skills
Education
Bachelor of Arts - Public Relations
Philadelphia, PA
Philadelphia, PA06.2025
Master of Science - Strategic and Digital Communication
Philadelphia, PA
Philadelphia, PA06.2025
Study Abroad Non-Graduating Student - Arts and Social Sciences
Aberdeen, UK
Aberdeen, UK06.2025
Skills
- Salesforce
- Generative AI Tools (ChatGPT, Gemini)
- HubSpot
- Author-it
- RocketDocs
- Tableau
- Canva
- Verbal and Written Communication
- Microsoft Office
Timeline
Digital Marketing Specialist
Sallie Mae
06.2025 - Current
Technical Writer
Oracle Corporation
09.2023 - 04.2024
Communications Specialist
College Ave Student Loans
09.2021 - 04.2023
Bachelor of Arts - Public Relations
Philadelphia, PA
Master of Science - Strategic and Digital Communication
Philadelphia, PA
Study Abroad Non-Graduating Student - Arts and Social Sciences
Aberdeen, UK
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