NIA S. ROSS
Zachary
Summary
Student-centered and results-driven education professional with a strong background in school operations, student behavior management, family engagement, and academic support. Proven ability to build strong relationships with students and families, implement school policies, and foster a positive, inclusive school culture. Experienced in working with K–5 students and supporting administrative functions in fast-paced charter school environments. Passionate about child development, student growth, and educational excellence. Seeking opportunities in remote child life, child development, or health-related roles.
Results-driven enrollment professional with strong expertise in coordinating admissions processes and enhancing student experiences. Proven ability to work collaboratively with diverse teams and adapt to evolving institutional needs. Skilled in data analysis, communication, and problem-solving, ensuring efficient and effective enrollment outcomes. Highly reliable and focused on achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Administrator
Audubon Baton Rouge Charter
07.2025 - Current
- Manage daily administrative operations, including scheduling, communications, and compliance reporting.
- Oversee payroll processing and ensure timely, accurate employee compensation.
- Monitoring staff attendance and punctuality.
- Support staff and student needs, maintaining efficient office workflows and a welcoming environment.
- Coordinate records management, enrollment processes, and parent communications.
- Assist with attendance and also tracking documents.
- Maintain office supplies and request orders as needed.
- Over keeping up with the schools policies and campus culture .
- Answering phone calls and emails .
- Greeting visitors, parents and students .
- Supporting HR tasks like onboarding paperwork / data.
Regional Enrollment Coordinator
IDEA Public Schools
08.2023 - 07.2025
- Lead student enrollment efforts across campuses, guiding families through application and onboarding.
- Foster relationships with students, families, and staff to ensure a welcoming and inclusive environment.
- Maintain accurate student data and ensure compliance with district-wide enrollment policies.
- Working with all 3 campus at a time.
Co-Teacher (Grades K–5) & School Recruiter
IDEA Public Schools
09.2022 - 08.2023
- Supported daily instruction and behavior management for elementary students.
- Promoted a structured and engaging classroom environment aligned with school expectations.
- Managed student records and parent communications; led recruitment events to boost enrollment.
Part-Time Remote Sales & Customer Service Representative
Pestco Solutions LLC
08.2021 - 08.2023
- Delivered professional customer support in a virtual setting.
- Managed high-volume inquiries and resolved service issues efficiently.
- Strengthened communication skills relevant to school-based operations and parent relations.
Caregiver, Nutritionist & Meal Prep Specialist
Greater Fellowship / Sitting Angels Home Care
06.2017 - 12.2021
- Provided compassionate care and support services for elderly and disabled clients.
- Maintained health routines and built trust with clients and families, enhancing interpersonal skills.
Education
Master’s Candidate - Child Life
Southeastern University
Hammond, LABachelor’s Candidate - General Studies
Southeastern University
Hammond, LA05-2025
High School Diploma - undefined
Madison Preparatory School
Baton Rouge, LA05-2017
Skills
- Student Support & Conflict Resolution
- Behavior Management & Positive Discipline
- Parent & Family Engagement
- School Operations & Compliance
- Payroll & Records Management
- Classroom & Instructional Support
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Organization & Time Management
- Adaptability in Fast-Paced Environments
- Data analyst
Certification
- CPR Certified
- EDDA Certification (In Progress)
Timeline
Office Administrator
Audubon Baton Rouge Charter
07.2025 - Current
Regional Enrollment Coordinator
IDEA Public Schools
08.2023 - 07.2025
Co-Teacher (Grades K–5) & School Recruiter
IDEA Public Schools
09.2022 - 08.2023
Part-Time Remote Sales & Customer Service Representative
Pestco Solutions LLC
08.2021 - 08.2023
Caregiver, Nutritionist & Meal Prep Specialist
Greater Fellowship / Sitting Angels Home Care
06.2017 - 12.2021
High School Diploma - undefined
Madison Preparatory School
Master’s Candidate - Child Life
Southeastern University
Bachelor’s Candidate - General Studies
Southeastern University