Nia Woods
Brooklyn,United States
Summary
Patient and encouraging professional skilled in engaging diverse individuals. Collaborative team player focused on high performance and adaptability, excelling in both team-oriented and independent tasks. Strong capacity to prioritize effectively in high-stress environments, delivering successful outcomes.
Overview
11
11
years of professional experience
Work History
Showroom Manager
Blush
New York, New York
09.2016 - 08.2026
- Managed daily operations and staff scheduling in a high-traffic showroom environment.
- Engaged with customers to understand needs and provide tailored recommendations promptly.
- Trained and mentored team members on customer service and product knowledge.
- Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
- Developed visual merchandising strategies to enhance product presentation and appeal.
- Developed store merchandising strategies to optimize product visibility and increase sales.
- Maintained showroom standards by organizing displays and ensuring cleanliness regularly.
- Planned promotional events to attract new customers and boost revenue growth.
Bartender (seasonal)
Oktoberfest Tours
La Crosse, Wisconsin
09.2016 - 09.2025
- Mixed and served a variety of beverages to guests at events.
- Provided exceptional customer service, creating a welcoming atmosphere for patrons.
- Greeted customers and provided excellent customer service.
- Utilized expertise in beer flavors to assist customers in beverage selection.
- Collaborated with event coordinators to meet specific beverage needs for each tour.
- Handled cash transactions accurately during high-volume service periods.
- Maintained cleanliness and organization of the bar area throughout events.
- Performed opening and closing duties including restocking supplies.
- Knowledge of Beer taste and type
Front desk assistant/ (summer seasonal)
melanin Beauty Bar
La Crosse, Wisconsin
05.2015 - 08.2025
- Arranged guest appointments, optimizing scheduling efficiency for better guest experience.
- Responded to phone inquiries, ensuring clear communication and guest satisfaction.
- Greeted clients warmly and assisted with check-in processes.
- Managed appointment scheduling using salon management software.
- Answered phone calls and addressed client inquiries effectively.
- Collaborated with beauty professionals to enhance customer service experience.
- Assisted in promoting special offers and loyalty programs to clients.
- Trained new employees on proper front desk operations and customer service techniques.
Education
Some College (No Degree) - Communications
University At Albany
Albany, NYSkills
- Visual merchandising
- Store management
- Sales strategy
- Promotional strategy
- Inventory management
- Customer engagement
- Product knowledge
- Staff training
- Team leadership
- Showroom setup
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Client relationships
- Client rapport
- Brand awareness
Personal Information
- Date of Birth: 05/15/90
- Nationality: American
Timeline
Showroom Manager
Blush
09.2016 - 08.2026
Bartender (seasonal)
Oktoberfest Tours
09.2016 - 09.2025
Front desk assistant/ (summer seasonal)
melanin Beauty Bar
05.2015 - 08.2025
Some College (No Degree) - Communications
University At Albany