Niamh Khan
Albuquerque,NM
Summary
Recent graduate of New Mexico with a degree in film, translating to strong communication skills and dedication to excellent performance. Seeking experience with a financial background and to optimize customer service skills.
Overview
2
2
years of professional experience
Work History
Server
Snapdragon Tea
04.2025 - Current
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Assisted in training new staff on procedures, menu items, and customer service
- Collaborated with kitchen staff to facilitate smooth communication regarding special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience and ambiance.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with customers through genuine hospitality efforts leading to repeat business.
- Managed and created reservations with consideration of kitchen's ability and customer needs
- Contributed to inventory management by monitoring stock levels.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Class Auditor
UNM Accessibility Resource Center
03.2024 - 03.2025
- Took notes for students with requested accommodations
- Compiled and edited notes to be delivered by deadline
- Monitored students workload in classes ranging from freshman introductory courses to graduate student seminars
- Maintained strong rapport with students to ensure their needs were met
Education
Bachelor of Arts - Film Production
University of New Mexico
Albuquerque, NM05-2026
Skills
- Guest engagement
- Customer service
- Team collaboration
- Strong work ethic
- Quality control
- Performance improvement
Timeline
Server
Snapdragon Tea
04.2025 - Current
Class Auditor
UNM Accessibility Resource Center
03.2024 - 03.2025
Bachelor of Arts - Film Production
University of New Mexico