Niara Trader
Jacksonville,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
06.2021 - Current
- Resolved customer complaints in professional and timely manner.
- Trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
Internship Student
Citi
06.2021 - 06.2021
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Provided project progress updates and proposed solutions to issues.
- Supported with creating project marketing materials to promote services.
Education
Bachelor of Arts - Psychology And Criminal Justice
University of North Florida
Jacksonville, FL06.2025
Skills
- Business Development
- Honest and Trustworthy
- Adaptability and Flexibility
- Coaching and Mentorship
- Critical Thinking
- MS Office
- Documentation
- Multitasking and Organization
Certification
- ServSafe Food Safety Certification [July 2022 - July 2027]
- CIW Internet Business Associate Certification [May 2021]
Timeline
Service Manager
Chipotle
06.2021 - Current
Internship Student
Citi
06.2021 - 06.2021
Bachelor of Arts - Psychology And Criminal Justice
University of North Florida
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