Ni’Asia Richardson
Warren,MI
Summary
Dedicated Patient Care Technician with experience at DaVita, skilled in vital signs monitoring and infection control. Proven ability to enhance patient comfort and safety through effective communication and attention to detail. Recognized for improving workflow efficiency and supporting nursing staff in delivering high-quality care. Committed to maintaining HIPAA compliance and patient confidentiality.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
DaVita
Warren
12.2025 - 03.2026
- Assisted in patient monitoring, ensuring adherence to treatment protocols and safety standards.
- Supported nursing staff in daily operations, enhancing workflow efficiency and patient care quality.
- Maintained clean and sanitized environments, adhering to infection control procedures diligently.
- Documented patient information accurately in electronic health records, improving data accessibility for healthcare teams.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Operated dialysis machines, ensuring proper setup and functionality.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
Customer Service Representative
Walmart
Warren MI
01.2022 - 12.2025
- Resolved customer inquiries and complaints, ensuring satisfaction through effective communication.
- Processed transactions accurately, maintaining cash register integrity and balancing daily receipts.
- Trained new associates on customer service protocols and store operations to enhance team performance.
- Managed inventory levels by restocking shelves and conducting regular audits for accuracy.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Phlebotomy
1st Step Healthcare
Detroit, MIHigh School Diploma -
Roseville High School
Roseville, MI06.2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Catheter care
- Specimen collection
- Phlebotomy techniques
- Patient positioning
- Professional bedside manner
- Data collection
- Clinical training
- Information protection
- Infection prevention
- Medical equipment operation
- Wound care
- HIPAA compliance
- Time management
- Calm under stress
- Attention to detail
- Direct patient care
- Electronic charting
Timeline
Patient Care Technician
DaVita
12.2025 - 03.2026
Customer Service Representative
Walmart
01.2022 - 12.2025
No Degree - Phlebotomy
1st Step Healthcare
High School Diploma -
Roseville High School