Niasjah Mitchell

I recommended a professional inspection for the areas I was unable to address, to ensure the issues are properly assessed and resolved Efficiently cleaned residential spaces, ensuring a consistently tidy environment and enhancing client satisfaction through attention to detail.

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Managed time effectively to complete multiple cleaning projects daily, maintaining high standards and meeting client deadlines.

Utilized eco-friendly cleaning products to promote sustainability, positively impacting client health and well-being in their homes.

Restocked cleaning supplies and equipment regularly, ensuring all necessary tools were available for ongoing operations.

Conducted thorough inspections of cleaned areas to ensure compliance with established

cleanliness standards and client expectations.

Collaborated with clients to address specific cleaning concerns, enhancing communication and building lasting professional relationships.

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Cleaned homes following specific and detailed protocols and requests.•

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.

Swept, mopped, vacuumed and polished floors of all types.•

• Supervised daily facility operations, ensuring smooth leasing, rentals, and move-in processes.
• Managed customer accounts, resolving billing questions and supporting rent collection efforts.
• Coordinated unit inspections, lock checks, and property readiness for prospective tenants.
• Trained team members on sales procedures, customer service standards, and site policies.
• Monitored delinquent accounts, following collection steps and maintaining accurate records.
• Supported store leadership with staffing coverage, operational compliance, and daily performance tracking.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Implemented staff training programs to elevate service standards and knowledge.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Contributed innovative ideas and solutions to enhance team performance and outcomes.•

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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Manage tenant communications and address inquiries in a professional manner•

Process rent payments and maintain accurate financial records•

Coordinate maintenance requests and vendor services

Maintain organized documentation and property files•

Ensure properties meet safety and cleanliness standards•

Sales Associate

Mimmic Jewelry store, March 2025 - June 2025 | 3 months |

Orlando FL

Effectively communicated with customers facing language barriers to understand their needs and provide successful solutions.

Helped customers find specific products, answered questions, and offered product advice.•

Greeted customers and provided exceptional customer service.•

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Maintained clean and organized sales floor•