NIC GUERRERO
Mesa
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recreation Attendant
Imagine 3D Mini Golf
Gilbert, AZ
09.2025 - Current
- Provided customer service for a wide range of different types of consumer.
- Lead event planning and hosting for our clients.
- Maintained facilities and operations and kept reports when necessary.
- Trained incoming employees to help ensure they knew their role well
Resident Assistant
Northern Arizona University
Flagstaff, AZ
04.2022 - 05.2025
- Planned programs and activities designed to promote wellness and create living environment conducive to personal growth.
- Established positive rapport with residents through active listening and constructive feedback.
- Maintained up-to-date knowledge of university resources available to students.
- Enforced rules and regulations to facilitate smooth and orderly operation of residence hall programs.
- Served residents and parents at front desks, answering questions in person and over the phone.
- Worked on-call over nights to help residents when desk operations were closed.
- Assisted with move-in and move-out processes, including organizing storage, cleaning and room inspections.
- Participated in staff meetings and training sessions to stay updated on best practices and resident care techniques.
- Made regular rounds to ensure that residents and areas were safe and secure.
- Observed students to detect and report unusual behavior.
Hiring Coordinator
Northern Arizona University
Flagstaff, AZ
03.2025 - 05.2025
- Utilized applicant tracking systems to streamline recruitment efforts.
- Coordinated onboarding activities such as orientation sessions, document preparation, and completion to employee paperwork.
- Collaborated with other departments within the organization to ensure efficient operations during the staffing process.
- Analyzed data from past recruitment cycles to identify areas for improvement.
- Evaluated applicants’ resumes, references, and background checks to determine suitability for employment.
Intern
Junior Golf Association of Arizona
Phoenix, AZ
05.2021 - 08.2022
- Eagerly absorbed new information and honed skills under guidance of experienced professionals.
- Sought opportunities to learn new skills and tackle challenging tasks.
- Demonstrated ability to take initiative and work independently on assigned projects.
Donation Attendant
Goodwill
Mesa, AZ
04.2020 - 07.2020
- Greeted donors and provided excellent customer service.
- Resolved any conflicts or issues that arose during the donation process.
- Processed donations in a timely manner.
Education
Bachelor of Science (B.S.) - Creative Media and Film
Northern Arizona University
Flagstaff, AZ, US05.2025
Skills
- Active listening
- Adaptability and Flexibility
- Communication
- Community Leadership
- Conducting and Hosting Events
- Conflict mediation
- Customer service
- Diversity and Inclusion
- Presentation
- Prioritization and multitasking
- Problem Solving
- Team building
Certification
- FERPA Certification, Northern Arizona University, 2022
- Title IX Certification, Northern Arizona University, 2022
Timeline
Recreation Attendant
Imagine 3D Mini Golf
09.2025 - Current
Hiring Coordinator
Northern Arizona University
03.2025 - 05.2025
Resident Assistant
Northern Arizona University
04.2022 - 05.2025
Intern
Junior Golf Association of Arizona
05.2021 - 08.2022
Donation Attendant
Goodwill
04.2020 - 07.2020
Bachelor of Science (B.S.) - Creative Media and Film
Northern Arizona University
ADDITIONAL INFORMATION
- I have worked as a filmmaker alongside others to make several school and personal projects. My roles have included: writing, on-screen talent, voice over talent, video editing, content creation, and working within a community while using active listening and communication skills.
- I was invited to facilitate a segment of a training for K-12 educators while applying presentation and training skills.
- I co-lead a youth golf camp as part of a coaching staff through the non-profit organization Wicket while assisting with organization, recruiting, and publishing using Microsoft Office Suite and social media.
- I conducted a high school game of assassins, creating the rules document, serving as rules official for several months, and running an Instagram page to keep participants and audiences up to date with the game.