Roche Nicole Bailey
Summary
Reliable, detail and result-oriented, and highly motivated individual with excellent sales, accounting, managerial, and customer service skills and fluency in multiple languages.
Overview
4
4
years of professional experience
Work History
Beauty Stylist - Dior
Dillard’s
02.2022 - Current
- Make connection with customers to build cart and establish a good relationship to ensure trust.
- Maintaining a high sales with low return rate.
- Marketing promotions, store events, and new product launches through digital and telecommunication.
- Met sales goals through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
- Maintained regular client list and successfully handled walk-in customers.
- Demonstrated products to help customers make purchasing decisions on fragrances and cosmetic products.
- Applied extensive knowledge and training on fragrances to educate prospects and customers.
- Worked to meet and exceed special targets for credit card applications and specific product promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
General Manager
Subway
05.2021 - 01.2022
- Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Resolved concerns with products or services to help with retention and drive sales.
Education
High School -
Tagaytay City Science National High School
Philippines03.2012
Skills
- Languages: Tagalog(fluent read, write and speak) and Spanish(fluent read and write, intermediate speak)
- Managerial
- Sales
- Point of Sale Knowledge
- Cash Handling
- Cash register operation
- Multi-tasking strength
- Bookkeeping
- MS Office
- Financial and Cost Accounting
- Stocking and Replenishing
- Merchandising Knowledge
- Product and Service Sales
- Point of sale operation
- Cash equities
- Stock trades
- Risk limit determination
- Market trends
- Negotiation
- Budgeting
- Sales and marketing
Timeline
Beauty Stylist - Dior
Dillard’s
02.2022 - Current
General Manager
Subway
05.2021 - 01.2022
High School -
Tagaytay City Science National High School
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