Nic Russell

Assist multiple District Managers and the corresponding Account Sales Managers to develop and execute import wine sales.

Track sales data by; Sales Representitive, Account and/or Supplier Partner.

Work with and execute supplier lead initiatives in a challengeing market.

Understanding of wine and liqour trends withing the marketplace.

• Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
• Increased sales revenue by identifying and pursuing new business opportunities from an $800k to a $2.9M of FY 2019.
• Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
• Recognized as "Rookie of the Year", as well as nominatiions for "Salesperson of the Year" multiple times.

• Kept detailed inventories and notified management of ordering needs for liquor, beer, and bar supplies.
• Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
• Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Upsold daily specials and beverage promotions to exceed daily sales goals.