Nichell Hudson
Detroit,MI
Summary
Dynamic and motivated professional with a diverse academic and professional background. Strong focus on a person-centered, two-generation approach, parental resilience, concrete supports, social connections, and community advocacy. Possesses certificates in motivational interviewing, dismantling racism, core values professional development, parent management training in Oregon, and experience co-facilitating a parent forum on child-to-parent violence and demystifying suicide.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Parent Support Partner
Starfish Family Services
12.2023 - Current
- Provide in-home, community-based support and coaching to parents of children and adolescents to address specific needs of the using evidenced based parenting models
- Actively collaborating with treatment team members to assure timely access to quality services
- Familiarity with and utilization of outside resources as needed to provide comprehensive services to clients
- Assisting parents/primary caregivers in navigating educational, state and community resources
- Maintaining Parent Support recertification requirements with Association’s for Children’s Mental Health Certification
Certified Parent Support Partner
The Children’s Center
12.2020 - 10.2023
- Maintained a caseload of 35 clients; parents with children diagnosed with a mental illness
- Maintained client case record, prepared reports and correspondence with professionalism in a timely manner
- Actively engaged as a part of the treatment team to support parents or primary caregivers towards treatment goals
- Co-facilitated psycho education groups focusing on life skills development
- Provided strength-based services acknowledging that every person has skills, gifts, and talents they can use to better their lives
- Provided consultation and resources to individuals, groups, and families by using problem solving techniques with the objective of assisting parents in selecting best solutions
- Developed and implemented programs to support children's mental health and well-being.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Improved team productivity by streamlining processes and implementing best practices in daily operations.
Credentialing Specialist
Dentemax
07.2014 - 12.2020
- Initiated provider applications to DNOA AT for all states; monitor application and follow up upon completion
- Ensured proprietary information on applications is submitted to Network Support/Credentialing accurately and completely
- Document monthly provider terminations from network, Request for Information (RFI) and provider request to join network
- Ensure timeliness and accuracy of obtaining missing contract documentation to guarantee accuracy of sales commissions for DNOA/Dentemax Field Recruiters
- Retain corporate knowledge of current health plan and agency requirements for credentialing providers
- Safeguard confidential data and information from provider applications
- Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies
- Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested
Network Support Representative
Dentemax
12.2012 - 07.2014
- Perform network support for providers through data-entry, faxing, filing and documentation preparation
- Assist, review and take appropriate action to resolve pending or open provider ticket issues via Asset Navigator
- Meet or exceed all metrics and/or goals as defined by the Network Support Team Leader
- Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested
- Research and analyze provider and member concerns/issues and communicate any necessary information to the appropriate parties
Education
Associates of Liberal Arts -
Oakland Community College
Southfield, MI06.2017
Social Work -
Wayne State University
Detroit, MI01.2027
Skills
- Proficient in PCE Systems Electronic Health Record
- Excellent interpersonal skills
- Good Communication Skills
- Attention to detail
- Proficient in Microsoft Office Suite Application
- Knowledge of Google Suite Applications
- Remote support
- HIPAA compliance
- LAN and WAN management
- Reporting and analytics
Certification
- Parent Support Partner Certification, Association Children’s Mental Health, 2022
- Youth Mental Health First Aid Certification, National Council for Mental Wellbeing, 03/01/26
- Mental Health First Aid USA Certification, National Council for Mental Wellbeing, 05/01/25
Employment Summary
Articulate communicator with the ability to establish rapport with internal and external clients. Currently enrolled at Wayne State University. Support professional with a proven track record of delivering effective solutions and enhancing client satisfaction. Skilled in troubleshooting, problem-solving, and providing technical support. Known for reliability, excellent communication skills, and a keen ability to navigate complex challenges while maintaining a strong focus on team collaboration and achieving results.
Timeline
Certified Parent Support Partner
Starfish Family Services
12.2023 - Current
Certified Parent Support Partner
The Children’s Center
12.2020 - 10.2023
Credentialing Specialist
Dentemax
07.2014 - 12.2020
Network Support Representative
Dentemax
12.2012 - 07.2014
Social Work -
Wayne State University
Associates of Liberal Arts -
Oakland Community College
Similar Profiles
Amari HearndonAmari Hearndon
Teacher's Assistant at Starfish Family ServicesTeacher's Assistant at Starfish Family Services
Tihana NevelsTihana Nevels
Receptionist at Starfish Family ServicesReceptionist at Starfish Family Services
Dawn ShawDawn Shaw
Customer Services/Intake Specialist at Starfish Family ServicesCustomer Services/Intake Specialist at Starfish Family Services