NICHELLE Griffin
Courtland,MS
Summary
Dynamic Medical Assistant with extensive experience at MIDSOUTH PAIN TREATMENT CENTER, excelling in patient care and clinical support. Proven ability in vital signs monitoring and patient scheduling, while fostering a compassionate environment. Recognized for mentoring junior staff and enhancing operational efficiency, ensuring compliance with HIPAA and safety standards.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
19
19
years of professional experience
Work History
Medical Assistant
MIDSOUTH PAIN TREATMENT CENTER
07.2010 - Current
- Administered patient assessments and recorded vital signs to ensure accurate health monitoring.
- Coordinated patient schedules and managed appointment logistics for optimized clinic operations.
- Assisted in the preparation of examination rooms, ensuring compliance with safety and cleanliness standards.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Mentored junior medical assistants, fostering skill development and enhancing team performance.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Drug screens to monitor medication intake.
- Measured patient pulse oximetry.
- Obtaining medical records and referrals
Phlebotomist
Baptist Memorial Hospital
01.2007 - 07.2010
- Collected blood samples efficiently while adhering to safety protocols and infection control measures.
- Processed specimens accurately for laboratory analysis, ensuring timely delivery to medical staff.
- Maintained detailed records of patient interactions and sample collections in electronic health systems.
- Trained new staff on phlebotomy techniques and best practices, promoting a culture of safety and accuracy.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in developing training materials for ongoing staff education on phlebotomy standards and regulations.
- Collaborated with healthcare teams to support patient care initiatives and streamline operations.
- Implemented process improvements that enhanced patient experience during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Education
MEDICAL ASSISTANT CERTIFICATION - Medical Assistant
Remington College
Memphis, TN05-2006
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology
- Vital signs monitoring
- Specimens collection and processing
- Laboratory specimen collection
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Patient flow management
- Sterilization techniques
- Medical records management
- Trustworthy companion
- Payment collection
- Valid [state] driver's license
- Medical office management
- Data entry
- Patient-focused care
- Clinical documentation
- Direct patient care
- Electronic health records
- Procedure assistance
- Reliable team player
- CPR
- Electronic medical records
- Phlebotomy techniques
Timeline
Medical Assistant
MIDSOUTH PAIN TREATMENT CENTER
07.2010 - Current
Phlebotomist
Baptist Memorial Hospital
01.2007 - 07.2010
MEDICAL ASSISTANT CERTIFICATION - Medical Assistant
Remington College