Nichelle James
Manahawkin
Summary
Mental health professional with extensive background in therapeutic care and patient support. Known for effective collaboration and adaptability in dynamic healthcare settings. Focused on delivering compassionate care and fostering positive, team-oriented environment.
Overview
10
10
years of professional experience
Work History
Clinical Care Technician FLOAT
RWJBH Community Medical Center
07.2024 - Current
- Demonstrated adaptability in various clinical settings including intensive care units, outpatient clinics, specialized wards, enhancing overall skillset as a Clinical Care Technician.
- Streamlined workflow for faster patient turnaround times, adeptly prioritizing tasks based on urgency and necessity.
- Improved patient satisfaction scores by providing compassionate care, listening attentively to concerns, and promptly addressing any issues.
- Promoted a culture of safety within the clinical setting by consistently following established protocols and advocating for continuous improvement initiatives.
- Maintained strict compliance with HIPAA guidelines and institutional policies regarding patient confidentiality while handling sensitive personal information responsibly.
- Provided diligent post-operative care, closely monitoring patients for signs of complications while ensuring their comfort during recovery periods.
Phlebotomist
LabCorp
01.2022 - 07.2024
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Assessed plasma collection machines for proper functionality.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Input medical and insurance information into the database for inclusion in patient records.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Used heel and finger stick methods to obtain blood from capillaries.
- Interacted with patients to gather and record data prior to blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Counseling patients to ease fears, explain procedures and enhance cooperation during blood draws.
Patient Care Technician
Ocean Medical Center - Emergency Room
07.2019 - 01.2022
- Assisted with resuscitation, CPR and emergency airway procedures.
- Demonstrates self-motivation by using unassigned time to perform duties that contribute to the smooth functioning of the unit.
- Participates in teamwork to contribute to the efficient operation of the unit.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Remains in assigned work area and/or keeps Charge Nurse/RN informed of whereabouts throughout the assigned shift at all times.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Patient Care Technician
Southern Ocean Medical Center
06.2015 - 07.2019
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to patient alarms and needs-assessment requests to identify the course of treatment.
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Successfully provides assistance in a wide range of medical emergencies including baby delivery, cardiac arrest, accidents and major trauma.
- Organized and motivated employee eager to apply time management and organizational skills in various environments.
Patient Observer
Southern Ocean Medical Center
01.2015 - 06.2015
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
- Promoted a calm atmosphere within the hospital room, utilizing effective stress reduction techniques tailored to each patient''s preferences.
- Developed strong rapport with patients, easing anxiety during observation periods and promoting trust in the healthcare team.
- Maintained a safe environment for both patients and staff by adhering to infection control protocols and hospital guidelines.
- Enhanced patient comfort by providing compassionate and attentive care during observation periods.
Education
Master of Arts - Clinical Mental Health Counseling
Kean University
Union, NJ09.2024
Bachelor of Psychology -
Kean University
Union, NJ05.2024
Associate of Liberal Arts - undefined
Ocean County College
Toms River, NJ05.2022
High School Diploma - undefined
Pinelands Regional High School
Little Egg Harbor, NJ06.2014
Skills
- Basic emergency response skills
- Patient vital signs assessment
- HIPAA regulations knowledge
- Expertise in promoting patient safety
Timeline
Clinical Care Technician FLOAT
RWJBH Community Medical Center
07.2024 - Current
Phlebotomist
LabCorp
01.2022 - 07.2024
Patient Care Technician
Ocean Medical Center - Emergency Room
07.2019 - 01.2022
Patient Care Technician
Southern Ocean Medical Center
06.2015 - 07.2019
Patient Observer
Southern Ocean Medical Center
01.2015 - 06.2015
Associate of Liberal Arts - undefined
Ocean County College
High School Diploma - undefined
Pinelands Regional High School
Master of Arts - Clinical Mental Health Counseling
Kean University
Bachelor of Psychology -
Kean University
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