Nichelle Bangasser
Elk River,MN
Summary
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
13
13
years of professional experience
Work History
Healthcare Coordinator
Allina Health
Coon Rapids, MN
05.2022 - 05.2024
- Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Communicated with patients with compassion while keeping medical information private.
- Maintained accurate patient records, including medical histories, test results, treatments and progress notes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Nursing Assistant
Allina Health
Coon Rapids, MN
08.2011 - 05.2022
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Champlin Park High School
Brooklyn Park, MN05-2003
Skills
- Patient care coordination
- Innovation skills
- HIPAA compliance
- Appointment scheduling
- Medical billing and coding
- Basic life support for health care providers (BLS)
- Verbal and written communication
- Time management abilities
- Critical thinking
Timeline
Healthcare Coordinator
Allina Health
05.2022 - 05.2024
Nursing Assistant
Allina Health
08.2011 - 05.2022
High School Diploma -
Champlin Park High School
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