Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nichol Tamplain

Floyd,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
years of professional experience

Work History

JetBlue Airways

Flight Attendant
10.2000 - Current

Job overview

  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Used excellent customer service skills in addressing passengers' needs.

Education

Valley View High School
Moreno Valley, CA

High School Diploma
06.1998

Skills

  • Service Quality
  • Public Interaction
  • Company Policy Adherence
  • Customer Care
  • Safety Procedures
  • Issue Resolution
  • Customer Needs Assessment
  • Federal Guidelines

Timeline

Flight Attendant

JetBlue Airways
10.2000 - Current

Valley View High School

High School Diploma

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Nichol Tamplain