Dedicated employee with strong customer service skills, adept at multitasking and effective time management. Committed to delivering positive and memorable experiences for every customer. Proven reliability and dedication in all professional endeavors.
Overview
45
45
years of professional experience
Work History
School Data Manager
Dare County Schools
Manteo, North Carolina
07.2004 - 02.2026
Developed and maintained databases for academic performance tracking.
Analyzed trends in student data to support educational initiatives.
Generated analytical reports that supported informed decision-making for school administration.
Streamlined data processes to improve efficiency across departments.
Managed data collection and organization for student information systems.
Collaborated with staff to establish and maintain accurate data entry practices, enhancing data integrity.
Trained team members on data management procedures and best practices.
Ensured compliance with data privacy regulations in all records handling.
Monitored database performance and identified issues, implementing solutions to enhance system reliability.
Implemented processes to ensure accuracy of data across multiple databases.
Created and managed documentation for database management system.
Monitored user access rights within a multi-user environment to ensure security compliance.
Resolved information access issues, troubleshooting to improve customer and internal data entry and access.
Performed data analysis and created reports to identify trends or discrepancies in the data.
Managed data gatekeeping by receiving information, translating and overseeing documents within file management system.
Ensured that all regulatory requirements were met with regards to storage, privacy, and retention policies.
Assisted in the migration of existing databases from legacy systems into new platforms.
Detected and resolved data quality issues and discrepancies for integrity and quality control.
Bus Driver
Dare County Schools
Nags Head, North Carolina
04.1986 - 02.2026
Operated school buses safely on designated routes for Dare County Schools.
Ensured student safety during boarding and disembarking from the bus.
Conducted pre-trip inspections to maintain vehicle safety and compliance.
Adhered to traffic laws and school district policies while driving routes.
Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Communicated effectively with students, parents, and school staff regarding schedules.
Monitored student behavior to promote a respectful and safe environment.
Verified that all passengers were seated before operating the bus.
Operated wheelchair lifts to assist passengers with special needs onto the bus safely.
Facilitated efficient loading and unloading of passengers to minimize delays at route stops.
Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Reported any incidents that occurred during route travel to management personnel immediately.
Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
Delivered courteous service by providing accurate information on routes and schedules to assist passengers.
Inspected vehicles prior to each shift for mechanical defects or malfunctions.
Reported maintenance issues promptly to ensure bus reliability and performance.
Complied with local traffic regulations and safety requirements for bus operation.
Obeyed DOT rules and regulations and local laws to maximize safety.
Reported any mechanical or operational issues to maintenance staff promptly.
Completed accident and incident reports accurately and legibly at the end of scheduled shifts.
Assisted elderly or disabled passengers with boarding and disembarking from the bus.
Followed designated routes according to timetables while obeying speed limits at all times.
Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
Stay & Play
Obx YMCA
Nags Head, North Carolina
01.2019 - 03.2020
Ensured children's safety during playtime and activities, fostering a secure environment
Engaged with children through play, promoting social skills and development
Checked in and out children, maintaining accurate attendance records
Finance Officer
Dare County Schools
Manteo, North Carolina
01.1990 - 06.2004
Developed and maintained financial records, prepared reports, and managed accounts receivable and payable to support accurate financial tracking.
Assisted with the preparation of financial statements such as balance sheets, income statements, and cash flow statements.
Monitored budget expenditures to ensure compliance with organizational policies and identify potential discrepancies.
Ensured accuracy of accounting entries in accordance with Generally Accepted Accounting Principles.
Monitored compliance with applicable laws and regulations related to finance activities.
Assisted with the preparation of budgets and forecasts for upcoming fiscal years.
Processed invoices and expense reports using accounting software systems.
Maintained confidential financial records and sensitive information securely.
Communicated with vendors regarding payment inquiries and account statuses.
Responded to customer inquiries related to payment status or billing discrepancies.
Supported audits by promptly gathering necessary documentation and reports, facilitating thorough review and compliance.
Coordinated with external auditors during annual audits to provide necessary documents requested.
Reviewed current procedures and processes related to finance activities for potential improvements.
Collaborated with other departments within the organization on special projects requiring financial analysis.
Developed filing systems to streamline access to financial documents efficiently.
Placed orders with vendors, followed up to resolve problems and facilitated timely delivery, receiving and dispensing of goods to appropriate requester.
Cashier
Food a Rama
Manteo, North Carolina
01.1983 - 06.1986
Operated cash register, processing customer transactions accurately and efficiently to enhance shopping experience.
Handled cash, credit, and electronic payments accurately during shifts.
Provided excellent customer service and resolved inquiries promptly.
Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations to boost satisfaction.
Managed returns and exchanges while adhering to store procedures consistently.
Educated customers about promotions and store policies effectively.
Assisted in inventory management by restocking shelves regularly.
Library Assistant
Dare County Library
Manteo, North Carolina
06.1982 - 08.1982
Managed circulation desk operations, including checking out and renewing items.
Assisted patrons in locating books and resources, enhancing their library experience.
Greeted patrons upon entrance and provided assistance with inquiries, fostering a welcoming environment.
Supported library programs by setting up events and providing materials, increasing attendance and engagement.
Organized and shelved returned materials according to library classification systems.
Organized shelves, book displays, and other library areas according to established guidelines.
Maintained cleanliness and order in reading areas and study spaces.
Answered phones to respond to patron inquiries or direct calls appropriately.
Custodian
North Carolina Aquarium
Manteo, NC
06.1981 - 08.1981
Ensured cleanliness in public areas and exhibits, enhancing visitor experience at the aquarium.
Wet and spot mopped floors and surfaces in public corridors to uphold safety and hygiene standards.
Vacuumed floors and dusted furniture, fostering a welcoming and professional environment.
Cleaned and restocked restrooms to ensure cleanliness and functionality.
Restocked supplies in restrooms and common areas.
Jewelry Sales Associate
Private Individual
Nags Head, North Carolina
05.1999 - 2002
Guided customers in selecting jewelry that aligned with their preferences, enhancing overall shopping experience.
Developed strong relationships with clients to enhance customer loyalty.
Processed sales transactions efficiently using point-of-sale systems.
Addressed customer inquiries with clear communication, fostering a welcoming environment and building customer trust.
Organized and maintained display area for jewelry items to attractively showcase products and facilitate sales.
Participated in visual merchandising to showcase product features attractively.
Educated clients on jewelry care and maintenance best practices.
Maintained an organized and clean store environment, including dusting displays regularly.
Education
Business Computerized Administrations - Business Administration
Kee's Business College
Norfolk, VA
10-1988
High School Diploma -
Manteo High School
Manteo, NC
06-1987
Skills
Database management
Data analysis
Data compliance
Report generation
Incident reporting
Process improvement
Maintain security
Running backups
Problem-solving
Time management
Customer service
Team collaboration
Multitasking
Attention to detail
Effective communication
Verbal communication
New product testing
Timeline
Stay & Play
Obx YMCA
01.2019 - 03.2020
School Data Manager
Dare County Schools
07.2004 - 02.2026
Jewelry Sales Associate
Private Individual
05.1999 - 2002
Finance Officer
Dare County Schools
01.1990 - 06.2004
Bus Driver
Dare County Schools
04.1986 - 02.2026
Cashier
Food a Rama
01.1983 - 06.1986
Library Assistant
Dare County Library
06.1982 - 08.1982
Custodian
North Carolina Aquarium
06.1981 - 08.1981
Business Computerized Administrations - Business Administration