Nicholas Becksted
Information Technology Student
Virginia Beach
Summary
I am a driven IT student who has proven to be able to set an example while still being open to criticism and cooperation. An attentive listener who ensures team goals and client needs are clearly understood and met. Technically skilled and organized, with practical knowledge of ticketing systems, customer service, and IT fundamentals. Continuously striving for advancement through self-directed learning, skill development, and a commitment to excellence in every aspect of my life.
Overview
4
4
years of professional experience
2050
2050
years of post-secondary education
Work History
Vehicle Detailing Specialist
Auto bell
11.2023 - Current
- Followed all company policies and procedures to deliver quality work
- Handled customer interactions with professionalism and attention to detail
- Worked effectively as part of a team to meet daily service goals
Aquarium Guest Services Representative
Virginia Aqarium
08.2021 - 12.2023
- Sold tickets using digital ticketing software and handled cash/card transactions
- Demonstrated leadership by assisting new team members with training and procedures
- Utilized communication skills to handle customer concerns calmly and effectively
Education
Bachelor of Science - Information Technology
James Madison University
05.2001 - 08.2027
High School Diploma -
First Colonial High School
Skills
- Advanced Problem Solving
- Innovative Thinking
- Active Listener
- Leadership
- Team Participation
- Decision Making
Affiliations
- Eagle Scout
- Advanced Programming & Data Structures
- Virtual Machines
- Computational Structures and Logic
- Linux
- Python
- Socket Programming
School Involvement
- Residential advisor
- Linux club, Rowing club, Caving club
Timeline
Vehicle Detailing Specialist
Auto bell
11.2023 - Current
Aquarium Guest Services Representative
Virginia Aqarium
08.2021 - 12.2023
Bachelor of Science - Information Technology
James Madison University
05.2001 - 08.2027
High School Diploma -
First Colonial High School
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