Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nicholas Albert

Customer Service Representative
North Las Vegas,NV

Summary

Seasoned Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

1
1
year of professional experience

Work History

Security Officer

Las Vegas Motor Speedway
Las Vegas, NV
09.2021 - 06.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Traffic Coordinator

Vision Wyoming
Las Vegas, NV
05.2021 - 07.2021
  • Inputted air times for tv commercials on to a company created grid.
  • Inputted commercials on to a system by station to air correctly on live television.
  • Reported daily to traffic control to insure all required logs were sent.
  • Problem Solved for any issues within the schedules, depending of the type of problem the schedule was redone or time slots were repaired correctly.
  • Entered data into appropriate fields, databases, records and files.
  • Corrected and modified inaccurate files and records.

Footwear Sales Associate/Cashier

Bass Pro Shops Outdoor World
Las Vegas, NV
10.2020 - 01.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Signed customer up for the Bass Pro Shops Outdoor World store credit card through Capital One Applications.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Counted drawers on a daily basis to insure each register was with in guide lines for beginning and end of shifts
  • Created attractive merchandise displays throughout store.
  • Accurately handled cash, card and check transactions to balance computerized register.
  • Maintained accurate knowledge of new products and services based on changing market trends.

Education

High School Diploma -

Shadow Ridge High School
Las Vegas, NV
05.2019

Skills

  • Interior and Exterior Patrol
  • Date entry
  • Ground Patrol
  • Microsoft Office
  • Microsoft Excel
  • Point of sale
  • Team Player
  • Intruder Response and Removal
  • Safety and Security
  • Control Crowd
  • Incident reports with/without injury
  • Traffic Patrol

Timeline

Security Officer

Las Vegas Motor Speedway
09.2021 - 06.2022

Traffic Coordinator

Vision Wyoming
05.2021 - 07.2021

Footwear Sales Associate/Cashier

Bass Pro Shops Outdoor World
10.2020 - 01.2021

High School Diploma -

Shadow Ridge High School
Nicholas AlbertCustomer Service Representative