Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Cricketers Pub
Dunedin
01.2025 - Current
Stayed informed about daily specials, new menu items, promotions.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Customer Service Staff Member
Publix
Fairhope
07.2024 - 01.2025
Provided excellent customer service by responding to customer inquiries promptly and professionally.
Operated point-of-sale terminals, scanners and other equipment to complete customer transactions.
Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
Server
Mystic Fish
Palm Harbor
11.2023 - 07.2024
Explained menu items, describing ingredients and cooking methods upon request.
Brought wine selections to tables with appropriate glasses and poured for customers.
Trained new employees to perform duties.
Bartender
Salty lime Cantina
Palm Harbor
11.2022 - 11.2023
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Adhered to state regulations regarding serving alcohol responsibly.
Checked identification cards for proof of age prior to serving alcohol beverages.
Construction Foreman
Midcoast Marine Group LLC
Tarpon Springs
01.2020 - 11.2022
Inspected construction sites to ensure safety regulations are met.
Enforced safety rules at all times to reduce workplace hazards for both employees and visitors.
Ensured that subcontractors adhered to contractual agreements, quality control standards and safety regulations.
Insurance Agent
Washington National Insurance
Clearwater
01.2019 - 01.2020
Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Assessed customer risk levels and recommended appropriate coverage options.
Developed relationships with new clients through cold calling and referrals from existing customers.
Server Assistant
Caretta on the Gulf
Clearwater Beach
01.2018 - 01.2019
Organized menus, silverware, and condiments at each table prior to seating guests.
Maintained cleanliness of dining area by wiping down tables after each seating.
Demonstrated ability to multi-task by performing additional duties as assigned.
Restaurant Busser
Casa Ludovico
Palm Harbor
01.2016 - 01.2018
Performed opening duties including setting up side stations for service staff.
Ensured that all areas were properly sanitized at the end of each shift.
Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
Education
Some College (No Degree) - Buisness
Saint Petersburg College
Clearwater, FL
Skills
Customer service
Conflict resolution
Safety compliance
Team collaboration
Strong work ethic
Effective communication
Certification
2-15 license authorizes individuals to sell Health and Life insurance, including annuities and variable contracts.