Summary
Overview
Work History
Education
Skills
Certification
Golf
Languages
Timeline
Generic

Nicholas Andrews

Myrtle Beach,South Carolina

Summary

Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills. Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service. Courteous bellhop with exceptional customer service skills. Pleasant demeanor and highly knowledgeable about local events and venues. Known for working quickly and streamlining tasks for efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bellman

The Marina Inn
04.2022 - Current
  • Escorted guests to and from rooms and assisted with baggage.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Explained important features of guest rooms to travelers.
  • Greeted arriving guests and assisted with luggage, sports equipment and pets.
  • Valeted and parked cars for guests
  • Learned how to talk to guests with proper greetings and manners, enhancing communication skills with people
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.

Food Runner

44 & King
05.2020 - 07.2020
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Helped prepare and cook food when needed

Room Service Operator

Marriott Resort And Spa At Grande Dunes
06.2018 - 08.2018
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Kept work environments, equipment and trays clean and sanitized for guests.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.

Sales Assistant

King Cargo S.A, Colon International Free Zone
06.2017 - 07.2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Introduction of skills into software and inventory
  • Established rapport with customers using active listening and interpersonal skills.
  • Physically reviewed inventory
  • Spanish was primary language spoken

Busboy

Rioz Brazilian Steakhouse
06.2016 - 08.2016
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Education

High School Diploma -

Academy of Arts, Science, And Technology (STEM)
Myrtle Beach, SC
06.2019

Skills

  • Order Fulfillment
  • Hotel Signage
  • Guest Accounts
  • Room Deliveries
  • Guest Relations
  • Creative Solutions
  • Guest Satisfaction
  • Running Guest Errands
  • Luggage Transport
  • Vehicle Transport

Certification

  • Pinnacle Real Estate Academy Training - March 2022

Golf

  • Varsity Golf, 9th, 10th 11th grade, 12th grade spring
  • Plays multiple times a week

Languages

Spanish
Limited Working

Timeline

Bellman

The Marina Inn
04.2022 - Current

Food Runner

44 & King
05.2020 - 07.2020

Room Service Operator

Marriott Resort And Spa At Grande Dunes
06.2018 - 08.2018

Sales Assistant

King Cargo S.A, Colon International Free Zone
06.2017 - 07.2017

Busboy

Rioz Brazilian Steakhouse
06.2016 - 08.2016

High School Diploma -

Academy of Arts, Science, And Technology (STEM)

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Nicholas Andrews