Nicholas Anzaldo
Portland,OR
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Planet Fitness
Tigard, OR
07.2025 - Current
- Assisted members with inquiries, ensuring exceptional customer service and satisfaction.
- Processed membership applications and renewals efficiently, maintaining accurate records.
- Educated members on gym policies and equipment usage for improved safety and experience.
- Resolved member complaints promptly, fostering positive relationships and retention rates.
- Trained new staff on best practices for member engagement and service excellence.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Account Executive
DP360
Wilsonville, OR
03.2025 - 06.2025
- Maintained accurate records of all sales activities using CRM software systems.
- Identified potential new customers through research of industry trends and competitive analysis.
- Performed product demos over virtual meetings to dealerships.
- Cold called dealerships in the marine, auto, trucking, etc setting up showcases for our CRM
- Would make anywhere from 80 to 120 calls and would set 3-4 showcases up per day
Marketing Director
Brightside Windows
Tigard, OR
07.2024 - 01.2025
- Maintained current knowledge of industry trends and best practices.
- Conducted door-to-door outreach to schedule appointments for marketing program demonstrations.
- Facilitated 45-minute to one-hour appointments, showcasing advertising opportunities for window discounts.
- Secured commitments by employing hard close techniques during appointments.
Front Desk Receptionist
Las Vegas Athletic Club
Las Vegas, NV
09.2023 - 06.2024
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Updated customer information in databases regularly to ensure accuracy of records.
Landscape Worker
Winthrop Fitness
Winthrop, WA
06.2023 - 07.2023
- Maintained irrigation systems by adjusting valves, repairing broken sprinkler heads, and replacing worn parts.
- Organized supplies before beginning each project to ensure availability of necessary items.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Maintained outdoor areas by mowing lawns, trimming hedges and removing debris.
Education
High School Diploma -
Coronado High School
Las Vegas, NV05.2024
Oregon Food Handler Certification -
Oregon Restaurant & Lodging Association
8565 SW Salish Lane05.2026
Skills
- CRM software
- Customer outreach
- Product demonstrations
- Sales experience
- Problem solving
- Strategic initiatives
- Negotiation skills
- Hard working
Affiliations
- Drawing
- Painting
- Fitness
Timeline
Member Service Representative
Planet Fitness
07.2025 - Current
Account Executive
DP360
03.2025 - 06.2025
Marketing Director
Brightside Windows
07.2024 - 01.2025
Front Desk Receptionist
Las Vegas Athletic Club
09.2023 - 06.2024
Landscape Worker
Winthrop Fitness
06.2023 - 07.2023
High School Diploma -
Coronado High School
Oregon Food Handler Certification -
Oregon Restaurant & Lodging Association