Nicholas Ayers
Hagerstown,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Learning Ambassador
Amazon-DBA7
Williamsport, MD
07.2022 - Current
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Organized packages into designated containers for delivery.
- Inspected packages for damage or incorrect labeling prior to sorting.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Provided support during peak periods by working extended shifts when required.
- Attained proficiency in various warehouse operations including but not limited to stowing, problem-solving, inducting, unloading, running clusters, and route rescues
- Explaining rules and policies that new associates follow when working at an Amazon site.
- Answering questions and providing guidance to new associates in relation to their path.
- Performing daily audits on new hires to check their progress and suggest areas of improvement.
- Identify and report employee misconduct to management.
Delivery Driver
Focus Delivery Now
Hagerstown, MD
10.2021 - 03.2022
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Conducted vehicle inspections prior to departure in compliance with established company protocols.
Crew Leader
Roy Rogers Restaurant
Frederick, MD
10.2015 - 09.2021
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Ensured compliance with all health and safety regulations.
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Delegated daily tasks to team members to optimize group productivity.
- Possessed versatile knowledge across all sectors of the restaurant ranging from front-end duties like cashiering to more complex roles such as managing operations.
Education
High School Diploma -
Tuscarora High School
Frederick, MD06-2015
Skills
- New Hire Training
- Crew Management
- Heavy Lifting
- Customer Service
- Quick Learner
- Peer Mentoring
- Time Management
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
Timeline
Learning Ambassador
Amazon-DBA7
07.2022 - Current
Delivery Driver
Focus Delivery Now
10.2021 - 03.2022
Crew Leader
Roy Rogers Restaurant
10.2015 - 09.2021
High School Diploma -
Tuscarora High School
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