Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Bassler

Winchester,VA

Summary

Dynamic and customer-focused professional with extensive experience at Martins Grocery Store, excelling in accurate cash handling and relationship building. Proven ability to enhance customer loyalty and optimize front-end operations, while effectively engaging with diverse clientele. Strong communicator dedicated to maintaining store policies and delivering exceptional service.

Overview

6
6
years of professional experience

Work History

Front End Associate

Martins Grocery Store
07.2022 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated self checkout helping customers to use machines, add item codes, and add bonus cards.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Boosted customer loyalty, remembering regular customers' names and preferences.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.

Shop Assistant

Vintage Motor Car Company
06.2019 - 09.2019
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of employee navigation.
  • Swept and mopped floor, wiped windows and fixtures to support cleanliness and maintain organized shop.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Completed minor labor projects efficiently like stripping paint from parts, glass bead and sand blasting parts.

Education

High School Diploma -

James Wood High School
Winchester, VA
05-2024

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Retail transactions
  • Relationship building
  • Engaging with diverse customers
  • Strong communication and interpersonal skills
  • Accurate cash handling
  • Store policies and procedures

Timeline

Front End Associate

Martins Grocery Store
07.2022 - Current

Shop Assistant

Vintage Motor Car Company
06.2019 - 09.2019

High School Diploma -

James Wood High School

Similar Profiles

CREATE PROFILE
Nicholas Bassler