Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Bichard

Orlando,FL

Summary

Dynamic Kitchen Manager with a proven track record at TGI Fridays, excelling in kitchen staff coordination. Successfully implemented strategies that enhanced restaurant performance and reduced waste. Skilled in scheduling and employee monitoring, fostering a collaborative environment that maximized productivity and customer satisfaction.

Experienced Kitchen Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 1 year of progressive leadership experience.

Overview

6
6
years of professional experience

Work History

Kitchen Manager

TGI Fridays
10.2023 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Cook

TGI Fridays
03.2023 - 10.2023
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Stocker

Wayne Densch Inc.
03.2022 - 01.2023
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise pallets to move in warehouse.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Car Rental Agent

Lexus of Winter Park
08.2021 - 03.2022
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Completed detailed assessments, effectively implementing comprehensive home consultation process.

Warehouse Associate

Best Buy
10.2019 - 08.2021
  • Consistently lifted materials weighing as much as 50 pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.

Education

High School Diploma -

Colonial High School
Orlando, FL
05.2019

Skills

  • Scheduling
  • Menu development
  • Kitchen staff coordination
  • Employee monitoring
  • Workflow planning
  • Supply ordering
  • Vendor relations

Timeline

Kitchen Manager

TGI Fridays
10.2023 - Current

Cook

TGI Fridays
03.2023 - 10.2023

Stocker

Wayne Densch Inc.
03.2022 - 01.2023

Car Rental Agent

Lexus of Winter Park
08.2021 - 03.2022

Warehouse Associate

Best Buy
10.2019 - 08.2021

High School Diploma -

Colonial High School

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