Nicholas Bobos
Madison,WI
Summary
Dynamic, results-driven sales professional with strong expertise in relationship building and a proven track record of consistently exceeding quotas through exceptional client oversight. Skilled in executing diverse project tasks while meeting tight deadlines, ensuring seamless operations and client satisfaction. Renowned for effective communication and achieving key milestones that drive organizational success, coupled with an enthusiastic approach to problem-solving and collaboration. Committed to delivering high-quality results while fostering a positive team environment that encourages growth and innovation.
Overview
8
8
years of professional experience
Work History
Account Manager
Graymont
10.2023 - Current
- Oversee current and prospective customers in NA Central region by cultivating and enhancing robust client relationships, securing satisfaction and retention.
- Evaluate market trends to uncover opportunities for account expansion and customer engagement in Midwest and Canada markets.
- Facilitated contract negotiations securing advantageous terms for clients and company goals.
- Establish proactive customer-strategic account planning strategy that defines collaborative performance objectives.
- Administer technical and applications guidance to customers on efficient utilization and handling of products.
- Coordinate with cross-functional teams to accelerate project delivery and bolster service quality.
- Implement process enhancements that boosted operational efficiency within account management workflows.
SMB Partner Account Executive
Zywave
04.2022 - 02.2023
- Managed account portfolios, identifying growth opportunities and optimizing client engagement strategies.
- Developed strategic partnerships with key accounts to enhance client retention and satisfaction.
- Enhance relationships to obtain contract renewals or upgrades by proactively addressing client needs, managing objections, and resolving issues.
- Collaborated with cross-functional teams to align product offerings with client needs and market trends.
- Conducted in-depth sales training featuring four 30-minute role play demo recordings alongside additional sales certifications to bolster consultative selling skills.
Loss Mitigation and Sr. Collections Specialist
Compeer Financial
10.2020 - 04.2022
- Oversee nationwide portfolio of borrowers in mortgage default by conducting thorough analysis to identify solutions that restore mortgage accounts to good standing.
- Engage proactively with borrowers to address overdue accounts to avert foreclosure or detrimental credit consequences including negotiation of modifications for short sales and deed in lieu transactions following investor guidelines.
National Account Manager
Coyote Logistics
05.2018 - 01.2020
- Establishing, developing, and overseeing various carrier accounts employing economical solution strategies for moving consumer products.
- Analyzed market trends and customer needs to tailor logistics solutions effectively.
- Exploring new business avenues– fostering personal connections and boosting skills in communication and sales.
- Collaborated with internal teams to optimize supply chain processes and improve service delivery.
- Outperformed daily targets for critical performance metrics, including carrier engagement and relationship goals
- Managed contract negotiations, ensuring favorable terms that aligned with company objectives.
Project Coordinator - (6-week Program)
Coyote Logistics
11.2019 - 12.2019
- Coordinated project timelines and deliverables to ensure on-time completion.
- Managed communication between cross-functional teams, enhancing collaboration and clarity.
- Bid on freight for Coyote against several competitor companies. Coyote exceeded UPS goals for the project.
- Developed project documentation, including schedules, reports, and meeting notes.
- Assisted in resource allocation, optimizing team efficiency and productivity.
- Utilized project management software to track progress and identify potential roadblocks.
Education
BBA - Marketing & Professional Sales
University of Wisconsin-Whitewater
Whitewater12-2018
Skills
- Account management
- Client relations
- Customer satisfaction
- Relationship building
- Strategic account planning
- Customer relationship management (CRM)
Timeline
Account Manager
Graymont
10.2023 - Current
SMB Partner Account Executive
Zywave
04.2022 - 02.2023
Loss Mitigation and Sr. Collections Specialist
Compeer Financial
10.2020 - 04.2022
Project Coordinator - (6-week Program)
Coyote Logistics
11.2019 - 12.2019
National Account Manager
Coyote Logistics
05.2018 - 01.2020
BBA - Marketing & Professional Sales
University of Wisconsin-Whitewater