Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Store Director
Safeway
Hillsboro, OR
02.2024 - Current
Developed and implemented daily sales goals to drive overall store performance.
Coordinated with department managers to optimize product placement for improved visibility.
Analyzed customer feedback trends to enhance service quality and shopping experience.
Trained staff on compliance with health and safety regulations specific to retail.
Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Director
Safeway
Portland, OR
02.2022 - 02.2024
Double-checked product pricing and displays.
Responded to customer complaints and comments.
Supervised employees and different store departments.
Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
Reported problems with employees, products or service to store manager.
Checked employee break times and schedule adherence.
Reviewed daily financial records and reports and identified deficiencies in need of attention.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Conducted inventory analysis to determine optimal stock levels.
Liaised with store manager to set up visually appealing layout for store merchandise.
Oversaw preparation and distribution of promotional materials and flyers.
Meat Department Manager
Safeway
03.2017 - 02.2022
Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
Trained new employees on handling, safety and stocking procedures.
Completed inventory counts, reordered stock and removed expired items from supply.
Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
Reviewed inventory levels on Timeframe basis and placed orders for products and merchandise for restocking purposes.
Trained team members in successful strategies to meet operational and sales targets.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
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Chemeketa Community College
Salem, OR
GED - undefined
01.2003
Skills
Achieved effective workload prioritization to enhance team efficiency Improved employee performance through targeted feedback initiatives Strengthened employee supervision to boost team morale and productivity Enhanced time management practices to consistently meet deadlines Fostered team leadership that inspired collaboration and innovation Optimized supply ordering processes to maintain operational flow Advanced team development initiatives that increased skill levels Streamlined product rotations to reduce waste and improve turnover Implemented corrective actions that led to improved performance metrics Elevated employee training programs that enhanced workforce capabilities Established operational standards that ensured high-quality outcomes Strengthened verbal and written communication to facilitate clear messaging Enhanced customer experience management, resulting in higher satisfaction rates Optimized employee scheduling to ensure adequate coverage and efficiency Adapted flexible work schedules that improved work-life balance Organized inventory systems that increased accuracy and efficiency Elevated staff coaching and training efforts that improved team performance Demonstrated a superior work ethic that set a standard for the team Enhanced delegation and supervision practices that empowered staff Cultivated staff leadership that fostered a collaborative environment
Additional Information
I successfully completed the store director training program.