Nicholas Bradford
Tipp City,OH
Summary
Proficient Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
15
15
years of professional experience
Work History
Shift Manager
Cassano's Pizza
Troy, OH
10.2011 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Assistant Manager
Domino's Pizza
Tipp City, OH
04.2007 - 10.2011
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
Estero High School
Estero, FL05.2004
Skills
- Cash Handling
- Coaching and Mentoring
- Opening and Closing Procedures
- Verbal and Written Communication
- Scheduling and Coordinating
- Delegating Work
- Supply Ordering
- Inventory and Supply Management
- Energetic and Enthusiastic
- Restaurant Operation
- Food Safety and Quality
- High-Volume Environments
Timeline
Shift Manager
Cassano's Pizza
10.2011 - Current
Assistant Manager
Domino's Pizza
04.2007 - 10.2011
High School Diploma -
Estero High School
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