Nicholas Brasch
Big Lake,MN
Summary
Hardworking employee enthusiastic about learning the overhead crane industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, problem-solving abilities and in the service field experience.
Overview
20
20
years of professional experience
Work History
Outside Sales Representative
Midwest Overhead Crane Corporation
05.2023 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Inside Sales Representative
Midwest Overhead Crane Corporation
05.2022 - 05.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Service Technician
Midwest Overhead Crane Corporation
04.2015 - 05.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Forklift Operator
Reinhart FoodService L.L.C.
04.2014 - 04.2015
- Put away new food product coming into the warehouse
- Stocked picking slots.
Order Selector
Reinhart FoodService L.L.C.
11.2010 - 04.2014
- Picked orders for customers and stacked the food product on pallets to be loaded on semi trailers.
Special Delivery Driver
Reinhart FoodService L.L.C.
04.2009 - 09.2010
- Picked special orders for customers then drove a pickup truck out to the customer to deliver the product to them.
Driver Helper
Reinhart FoodService L.L.C.
04.2004 - 04.2009
- Went on the routes with the delivery drivers and helped deliver food product to the customers on the route.
Education
Accounting
St. Cloud Technical & Community College
St. Cloud, MNHigh School Diploma -
Ogilvie High School
Ogilvie, MN05.2002
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
- Goal-Oriented
- Team Leadership
- Sales closing
- Relationship cultivation
- Customer Service
Activities
Played sports all my life growing up. Love attending sporting events as well. Have traveled to multiple states, Mexico, Portugal, Spain, France and Italy. And just enjoy spending time with friends and family doing pretty much anything.
Timeline
Outside Sales Representative
Midwest Overhead Crane Corporation
05.2023 - Current
Inside Sales Representative
Midwest Overhead Crane Corporation
05.2022 - 05.2023
Service Technician
Midwest Overhead Crane Corporation
04.2015 - 05.2022
Forklift Operator
Reinhart FoodService L.L.C.
04.2014 - 04.2015
Order Selector
Reinhart FoodService L.L.C.
11.2010 - 04.2014
Special Delivery Driver
Reinhart FoodService L.L.C.
04.2009 - 09.2010
Driver Helper
Reinhart FoodService L.L.C.
04.2004 - 04.2009
Accounting
St. Cloud Technical & Community College
High School Diploma -
Ogilvie High School
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