Nicholas Brevig
Richardson,TX
Summary
Accomplished business leader with a proven track record at Elite Gemstones LLC and Maple Lake Lure Co., excelling in operations management and customer retention. Demonstrated ability to enhance profitability and streamline business processes, achieving high customer satisfaction. Skilled in sales negotiation and known for a strong work ethic, reliably driving success and exceeding goals. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Elite Gemstones LLC
04.2016 - Current
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increase customer satisfaction by providing high-quality services and timely communication.
- Manage daily operations for optimal efficiency and streamline processes.
- Identify and qualify customer needs and negotiate and close profitable projects with high success rate.
- Negotiate price and service with customers and vendors to decrease expenses and increase profit.
Sales Manager
Maple Lake Lure Co.
08.2009 - 04.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
No Degree - Business Management
Austin Community College
Austin, TXSkills
- Operations Management
- Business Planning
- Business Management
- Direct Sales
- Sales Negotiation
- Strong Work Ethic
- Dependable and Reliable
- Customer Service
- Customer Retention
- Purchasing and Planning
- Inventory Control
- Quality Assurance
Timeline
Owner/Operator
Elite Gemstones LLC
04.2016 - Current
Sales Manager
Maple Lake Lure Co.
08.2009 - 04.2016
No Degree - Business Management
Austin Community College
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