Nicholas Bucur-Radu

Commercial Operations

• Conducted both Safety Driver and Safety Operator daily assignments to provide highest customer experience satisfaction for autonomous rides on Lyft network.
• Presented and explained in detail the architecture and functionality of autonomous technology equipped on company vehicles, answering all questions customers had, technology related.
• Maintained a high level of professionalism and safety while providing self driving rides.
• Prepared autonomous vehicles for time efficiency and productivity to be deployed for ride availability.
• Evaluate and analyze autonomous vehicle performance while monitoring systems.
• Maintained direct contact with command center for data collection and customer surveys to improve customer experience.

Research and Development Operations

• Executes complex work instructions for project success.
• Responsible for fleet safety, preventative maintenance, and inspections.
• Daily operation scheduling, test recon, safety engineer.
• Data Collection and Data Analysis.
• Vehicle Integration testing.
• Conducted test procedures to evaluate autonomous vehicles performance and endurance.
• Evaluate and analyze performance and impact.
• Helped forward test results to teams to troubleshoot issues.
• Autonomous Machine Software Testing on enclosed course for high priority development testing and data analysis.
• Manual driving Data collection using advanced equipment with multiple sensors architecture.
• Conducted different types of autonomous vehicle testing for data collection and technical advancements.
• Conducted Mapping missions, Base mapping and Auto validation.

• Responsible for fleet safety, preventative maintenance, and inspections
• Daily operation of different size vehicles and responsible for up to 18 passengers capacity limousine's safety and performance
• Team leader for different variety of charters to ensure the highest level of customer service excellence
• Maintained great customer relationships for a vast database of clientele worldwide
• Ensured time efficiency while delivering rides for best customer experience
• Performed excellent communication with dispatchers to ensure all customer reservations are handled in a timely manner and safe
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Arrived on time to customer appointments.
• Transported high-value clients with professionalism and discretion.
• Minimized mechanical issues by adhering to vehicle maintenance schedule.
• Answered, scheduled and responded to reservation calls at specific times and locations.
• Managed teams of drivers, shift schedules, and reservation calendars.
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.