Nicholas Budd
Marshall,VA
Summary
Skilled Service Technician with a robust background at Paramount, showcasing expertise in equipment maintenance and repair, alongside exceptional customer service abilities. Demonstrated success in enhancing operational efficiency and customer satisfaction through proactive troubleshooting and analysis. Proficient in hand tools and committed to safety practices, adept at delivering tailored solutions that meet unique client needs.
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
2
2
years of professional experience
Work History
Service Technician
Paramount
08.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Punch Technician
Breeden Companies
07.2022 - 08.2023
- Traveled to job sites for both scheduled and emergency appointments.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
Education
GED -
Thorpe House
Warrenton, VA05-2019
Skills
- Service call response
- Hand tools proficiency
- Maintenance and repair
- Hospitality and accommodation
- Power tool mastery
- Troubleshooting and analysis
- Customer Service
- Following safety practices
- Mechanical Aptitude
- Multitasking
- Equipment Inspection
- Computer Skills
Timeline
Service Technician
Paramount
08.2023 - Current
Punch Technician
Breeden Companies
07.2022 - 08.2023
GED -
Thorpe House
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