Nicholas Batson
Network Security Analyst
Bellevue,NE
Summary
IT professional with 12 years of experience developing and implementing security solutions in fast-paced environments. Skilled in VoIP management and Cisco and switches with proven history of delivering exceptional risk management support. Experience with VMWare, Kibana, and Moloch, as well as training others in the same. Information security and encryption expertise. Certified in Security+.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head of Training and Scheduling
United States Air Force, USAF
05.2022 - Current
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Communicated all learning and performance objectives, schedules, and training assessments of 26 personnel to upper management.
- Directed training programs and development paths for managers and supervisors.
- Selected and assigned instructors to conduct specific training programs.
- Developed departmental systems and procedures to better align workflow processes.
- Improved training pipeline by creating training and evaluator positions on mission projects, shortening 6 week on-boarding time down to 2 weeks with a increase of 10% avg final evaluation scores.
Network Security Analyst
United States Air Force, USAF
04.2022 - Current
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Designed standardized incident logging system to track historical incursions while helping prevent future breaches.
- Maintained strict adherence to customer regulations such as classified information data security standards.
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Educated and trained users on information security policies and procedures.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Analyzed network traffic and system logs to detect malicious activities.
- Executed penetration testing to identify security weaknesses and develop disaster recovery plans.
- Performed risk analyses to identify appropriate security countermeasures.
Manager, Network Operations Center
United States Air Force, USAF
10.2021 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote trust.
- Relocated and installed a 20k sq. ft data center, upgrading and moving 11 tons of storage, networking, and encryption devices for 3 networks, all with 0 network downtime to customers and mission.
Training and Development Coordinator
United States Air Force, USAF
11.2020 - 10.2021
- Created and maintained detailed training records and reports for management review.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for system operation, skill development, and emergency procedures.
- Worked with central management to identify, plan, align, and address training needs of 40 personnel.
- Scheduled and coordinated training sessions, including booking facilities and managing instructors.
- Created local emergency action procedures and trained personnel on content. Still utilized as it was years ago.
Network Manager
United States Air Force, USAF
07.2020 - 11.2020
- Secured and connected private networks at multiple sites across 9 geographically separated WANs.
- Identified departmental needs and made suggestions regarding technical direction.
- Directed acquisition, installation and testing of network hardware.
- Responded to network outages and issues related to circuits, websites, and telecoms.
- Provided network debugging and troubleshooting services in response to user-reported faults and malfunctions.
- Identified timeslots for preventive maintenance by examining work schedules and removing service disruptions for network users.
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Devised scripts and remote automation tools to improve system efficiency.
Unit Deployment Manager
United States Air Force, USAF
11.2017 - 06.2020
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Trained and mentored personnel in combat operations and tactics.
- Ordered, un/loaded, sorted and tracked supplies and equipment needed for unit activities.
- Coordinated with other agencies to
- Mobilized 18-man Nuclear Response Team and $1.2M of equipment in a 4 hour rapid deployment Joint initiative.
Quality Assurance Supervisor
United States Air Force, USAF
05.2017 - 12.2017
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Conducted training assessments to verify employee skillsets and knowledge base.
Tactical Satellite Communications Specialist
United States Air Force, USAF
07.2014 - 05.2017
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained required level of proficiency in use of firearms.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Operated surveillance radar, communication systems and identification equipment.
- Performed regular maintenance on communication networks to maintain performance.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Diagnosed and resolved communication hardware and software issues.
- Installed and maintained systems and analyzed users' needs.
- Led a 4 man team to configure and deploy communication networks across 9 countries, linking 12 NATO partner organizations for 25 air sorties across the region.
Education
Bachelor of Arts - East Asian Studies
University of Maryland Global Campus
Adelphi, MD12.2024
Associate of Science - Military Information Systems Technology
Community College of The Air Force
02.2017
No Degree - Chinese Mandarin
Defense Language Institute
12.2013
Skills
- Network Troubleshooting
- Vulnerability Management
- Critical Thinking
- Risk Mitigation
- Deductive Reasoning
- Vulnerability and Penetration Testing
- Event Security Monitoring
- Data Encryption
- Scanning Tools
- Service Quality
- Voice Over IP
- Workload Streamlining
- Risk Analysis
- Emergency Procedures
- Network Technology
- Rapid Response
Certification
- CompTIA Security+ (since June 2014)
- CCNA - Cisco Certified Network Associate (Expected July 2024)
Languages
Chinese (Mandarin)
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Head of Training and Scheduling
United States Air Force, USAF
05.2022 - Current
Network Security Analyst
United States Air Force, USAF
04.2022 - Current
Manager, Network Operations Center
United States Air Force, USAF
10.2021 - 04.2022
Training and Development Coordinator
United States Air Force, USAF
11.2020 - 10.2021
Network Manager
United States Air Force, USAF
07.2020 - 11.2020
Unit Deployment Manager
United States Air Force, USAF
11.2017 - 06.2020
Quality Assurance Supervisor
United States Air Force, USAF
05.2017 - 12.2017
Tactical Satellite Communications Specialist
United States Air Force, USAF
07.2014 - 05.2017
Bachelor of Arts - East Asian Studies
University of Maryland Global Campus
Associate of Science - Military Information Systems Technology
Community College of The Air Force
No Degree - Chinese Mandarin
Defense Language Institute
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