Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Cabezas

Bergenfield

Overview

3
3
years of professional experience

Work History

Shift Lead

Walgreens
Bergenfield
07.2025 - Current
  • Delegated tasks to employees, overseeing completion to maintain workflow efficiency.
  • Monitored employee performance, providing constructive feedback for improvement.
  • Executed opening and closing procedures, including alarm system activation and cash counting.

Customer Service Associate

Walgreens
Bergenfield
11.2022 - 07.2025
  • Resolved customer complaints effectively while maintaining a positive store environment.
  • Processed customer transactions, including returns and exchanges.
  • Supported store operations by assisting management with various tasks.

Education

Associate of Science - Psychology

Bergen Community College
Paramus, NJ
12-2026

Skills

  • Mastery of NextGen and POS systems
  • Customer service
  • Task optimization
  • Coaching
  • Adaptability
  • Conflict Resolution

Timeline

Shift Lead

Walgreens
07.2025 - Current

Customer Service Associate

Walgreens
11.2022 - 07.2025

Associate of Science - Psychology

Bergen Community College
Nicholas Cabezas