Nicholas Canales
Boerne,TX
Summary
Dedicated and personable customer service professional skilled in providing exceptional service, resolving issues efficiently, and fostering positive customer relationships. Seeking to leverage my experience and enthusiasm for customer satisfaction in a challenging customer service representative role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pottery Barn
10.2022 - 08.2023
- Provided personalized assistance to customers offering product inquiries to ensure a positive shopping experience.
- Demonstrated multitasking by helping customers in store, over the phone and on social media.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales targets and deliver outstanding service.
AP Door Host
Walmart
06.2020 - 05.2021
- Monitored store entrances to ensure a safe secure environment for customers and employees.
- Check customer receipts and collaborated with AP team to reduce shrinkage.
- Assisted with customer inquiries and directed them to appropriate departments.
Education
No Degree - Business Admin
Northwest Vista College
San Antonio, TX08.2025
High School Diploma -
South San Antonio High School
San Antonio, TX08.2021
Skills
- Excellent interpersonal and communication skills, both verbal and written
- Ability to multi-task in a fast-paced environment while maintaining attention to detail
- Proficient in using point-of-sale systems and other retail software
- Strong problem solving abilities, with a focus on finding quick and effective solutions
Timeline
Sales Associate
Pottery Barn
10.2022 - 08.2023
AP Door Host
Walmart
06.2020 - 05.2021
No Degree - Business Admin
Northwest Vista College
High School Diploma -
South San Antonio High School
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