Nicholas Capozzi
Benicia,CA
Summary
Detail oriented and customer focused individual with 3 years experience in the grocery retail industry. Proven ability to handle multiple tasks efficiently, provide excellent customer service, and maintain a clean and organized work environment. Eager to apply a strong work ethic and teamwork skills to a new role.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Meat Department Clerk
Safeway
Benicia, California
2021.08 - 2023.06
- Provided exceptional customer service and answered customer questions regarding the selection, quality and pricing
- Maintained cleanliness and organization of the display case
- Maintained cleanliness and organization of the meat display
- Stocked shelves with merchandise to ensure optimal inventory levels were maintained.
- Unloaded deliveries from vendors into store storage areas or onto shelves in the department.
- Performed other duties as assigned by management such as stocking frozen foods section or helping out other departments during peak hours.
- Cleaned equipment such as knives, slicers, grinders, scales, wrapping machines.
- Recorded temperature readings of coolers and freezers on a daily basis.
Courtesy Clerk
Safeway
Benicia, California
2019.03 - 2021.07
- Provided prompt and courteous service to customers, including bagging groceries and assisting with carryout
- Restocked shelves and ensured products were organized and accessible.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Greeted customers and provided assistance in locating items.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Benicia High School
Benicia, CAComputer Science
Diablo Valley College
Pleasant Hill, CASkills
- Customer Service
- Problem Solving
- Effective communication
- Attention to detail
- Time management
- Hard-working
- Adaptable
- Strong team player
- Quick learner
- Merchandise stocking
- Stock rotation
Timeline
Meat Department Clerk
Safeway
2021.08 - 2023.06
Courtesy Clerk
Safeway
2019.03 - 2021.07
Benicia High School
Computer Science
Diablo Valley College