Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Nicholas Carder

Glen Burnie,MD

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
Hunt Valley, MD
08.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.

Medical Assistant

WiseCare UrgentCare
Millersville, MD
07.2022 - 06.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.

Utility Worker

University of Maryland Baltimore Washington Medical Center
Glen Burnie, US
04.2019 - 06.2021
  • Under limited supervision clean and sanitize kitchen, cook for patients and employees, deliver food carts to patients, pick up soiled carts from floors, operate machinery

Education

High school diploma -

Glen Burnie High School
Glen Burnie, MD
06.2020

Skills

  • Patient Care
  • EMR Systems
  • Phlebotomy
  • Medical Records
  • Vital Signs
  • Triage
  • Hospital Experience
  • Caregiving
  • Customer service
  • Venipuncture
  • Experience Administering Injections
  • Food Running
  • Guest Engagement
  • Food inspection
  • Menu Memorization
  • Cash Handling
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Dining customer service
  • Menu presentation
  • Menu knowledge
  • Sales expertise
  • Strong Work Ethic
  • Liquor, wine, and food service
  • Order Accuracy

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English, Expert

Timeline

Server

Texas Roadhouse
08.2023 - Current

Medical Assistant

WiseCare UrgentCare
07.2022 - 06.2023

Utility Worker

University of Maryland Baltimore Washington Medical Center
04.2019 - 06.2021

High school diploma -

Glen Burnie High School

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Nicholas Carder