Nicholas Carsello
Gulfport,FL
Summary
Versatile and dynamic professional with a proven track record in team leadership and training development, notably at The Lure. Excelled in enhancing customer satisfaction and driving sales growth through strategic marketing and service excellence. Skilled in food safety and staff hiring, demonstrating a commitment to quality and team synergy.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
The Lure
07.2020 - Current
- Handled cash accurately.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
Server
Red Mesa Cantina
01.2018 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Flooring Installer
Thackrah Flooring LLC
01.2024 - Current
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
- Addressed and resolved client concerns promptly, ensuring high level of customer satisfaction and retention.
Education
High School Diploma -
River Ridge High School
New Port Richey, FL07-2009
Skills
- Team leadership expertise
- Food safety and sanitation
- Training and development background
- Staff hiring
Timeline
Flooring Installer
Thackrah Flooring LLC
01.2024 - Current
Assistant General Manager
The Lure
07.2020 - Current
Server
Red Mesa Cantina
01.2018 - 07.2020
High School Diploma -
River Ridge High School
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