Hailey McWade
Baystate Health
Bristol,RI
5
years of professional experience
Facilitated improved patient care experiences through collaborative healthcare efforts.,Achieved personal growth and knowledge expansion through rigorous educational pursuits.,Exhibited strong emotional intelligence and calmness in demanding healthcare situations.,Enhanced teamwork in hospitals by supporting colleagues and patient care efforts.,Delivered effective hands-on care, specializing in phlebotomy and as medical assistant.
Work History
Medical Assistant
8 Months- Conducted comprehensive eye examinations to assess patient vision and ocular health.
- Operated diagnostic equipment, including autorefractors and tonometers, ensuring accuracy in results.
- Developed patient management protocols that improved appointment scheduling and reduced wait times.
- Delivered accurate diagnostic testing results by closely following established protocols and using advanced ophthalmic equipment.
- Increased clinic efficiency by effectively handling multiple tasks, such as scheduling appointments and managing inventory.
- Worked closely with insurance companies to process claims accurately and expedite reimbursements for patients.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Patient Care Technician/Office Assistant
1 Year 5 Months- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Home Health Aide
6 Months- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Line Cook/Waitress
4 Years 5 Months- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Education
Diagnostic Technician Certification - Health Sciences
- Continuing education in Human Service/Social Work
- Dean's List [2025}
Licensed Massage Therapist - Health Sciences
High School Diploma
Skills
CPR certification - American Heart Association
Home Maker/Home Health Aid Certification
Vital signs monitoring
Blood glucose testing
Basic Life support Training
Timeline
Medical Assistant
Sakonnet Eye Care
12.2025 - CurrentRead More
Patient Care Technician/Office Assistant
Baystate Health
03.2025 - CurrentRead More
Home Health Aide
Attentive Home Care
09.2024 - 03.2025Read More
Line Cook/Waitress
JD’s Burgers And Sushi
10.2021 - 03.2026Read More
Bourne High School
High School Diploma
Read More
Spa Tech-Plymouth
Licensed Massage Therapist from Health Sciences
Read More
Cape Cod Community College
Diagnostic Technician Certification from Health Sciences
Read More