Summary
Overview
Work History
Education
Skills
Relevant Coursework
Certification
Timeline
Generic

Nicholas Charles

Boynton Beach,FL

Summary

As a Florida Atlantic University (FAU) senior majoring in Accounting, I am poised to graduate in Fall 2024 with a solid foundation in financial principles and a commitment to excellence. My academic journey has equipped me with the skills necessary to thrive in the accounting world, and I am eager to contribute my knowledge to a dynamic professional setting. Demonstrating a strong grasp of accounting principles, financial management, and auditing, I have consistently excelled in my coursework. My dedication to academic excellence at FAU reflects my passion for the field and my commitment to staying abreast of industry best practices.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server Shift Leader

Tap 42 Boca Raton
Boca Raton, FL
08.2021 - Current
  • Trained and acclimated new servers to the restaurant's culture and operations
  • Created a positive guest experience by listening to guest needs and recommending options to meet requests
  • Managed tables throughout the dining room to execute service at the highest level
  • Managed opening and closing duties to facilitate restaurant operations
  • Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options
  • Worked with management to coordinate special functions and events
  • Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons
  • Collaborated with customers to offer solutions to service needs
  • Adhered to customer service standards to foster satisfaction and retention
  • Pitched in to complete various duties during peak periods or employee absences
  • Delegated work to staff, setting priorities and goals
  • Maintained up-to-date menu knowledge to accurately answer guest questions
  • Effectively multitasked within a fast-paced environment.

Part time Manager / Server

Luciles BBQ
Boynton Beach, FL
10.2018 - 01.2022
  • Customer Service: Fine dining establishments prioritize exceptional customer service
  • This experience demonstrates your ability to provide high-level customer care, handle challenging situations with professionalism, and create a memorable dining experience
  • Stress Management: Working in fine dining can be high-pressure, which demonstrates your ability to handle stress and maintain composure
  • Conflict Resolution: Experience in handling customer complaints or conflicts can showcase your conflict resolution skills, which are essential in many roles.

Server Assistant

The Boca Raton Resort and Club
Boca Raton, FL
07.2020 - 03.2021
  • Attention to Detail: Fine dining demands precision and attention to detail in everything from table setting to food presentation
  • This skill is relevant in many industries, especially those that involve quality control
  • Multitasking: I had to Juggle multiple tasks, such as taking orders, serving dishes, and managing customer requests simultaneously, showcases your ability to handle high-pressure situations
  • Professionalism: Fine dining establishments often have strict dress codes and etiquette expectations
  • Highlighting your professionalism and adherence to these standards can be advantageous in various industries.

Education

Associate of Arts in Business -

Palm Beach State
08.2023

Skills

  • Financial Proficiency
  • Attention to Detail
  • Problem-Solving
  • Mastery of Aloha POS system
  • Situational Awareness
  • Team leadership
  • Adaptability

Relevant Coursework

Cost Accounting, Finance, Accounting applications of Data Analytics, Intermediate Theory, Financial/Managerial Accounting, Business Statistics, Business Marketing Fundamentals, Business Information Systems

Certification

  • MOS Excel certification -I have successfully achieved certification as a Microsoft Office Specialist in Excel, attesting to my advanced proficiency in utilizing Excel spreadsheets, functions, and adeptly managing data.

Timeline

Server Shift Leader

Tap 42 Boca Raton
08.2021 - Current

Server Assistant

The Boca Raton Resort and Club
07.2020 - 03.2021

Part time Manager / Server

Luciles BBQ
10.2018 - 01.2022

Associate of Arts in Business -

Palm Beach State

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Nicholas Charles