Nicholas Copsey
Glen Burnie,MD
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and continual pursuit to achieve new service skills, and knowledge. Experience managing various work sites to provide quality and efficient service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Service Technician
Fireline Corporation
Baltimore, Maryland
07.2015 - Current
- Diagnosed and troubleshot problematic fire alarm systems and restored them to normal operating conditions.
- Performed testing, inspection, and maintenance of various fire sprinkler systems, fire alarm systems, fire suppression systems, and water mist systems.
- Diagnosed and troubleshot problematic, dry systems, pre-action systems, and water mist systems and restored them to normal operating conditions.
- Completed installation and programming of fire alarm systems and components.
- Developed testing and inspection schedules for difficult to access customer sites.
- Trained customer, employees and managers on various fire alarm panels, and sprinkler components.
- Demonstrated ability to explain diagnosis of fire alarm and sprinkler systems to customer or end user.
- Assisted fellow team members on handling difficult tasks to provide solutions to customers.
- Assisted fellow team members in obtaining certifications.
Service Technician
Judd Fire Protection
Westminster, Maryland
04.2014 - 07.2015
- Diagnosed and troubleshot problems, making needed repairs on sprinkler systems to restore them to operation.
- Completed testing, inspection, and maintenance of sprinkler systems, fire pumps, pre-action systems, and deluge systems.
- Performed residential fit-outs of sprinkler systems.
- Performed new fire pump installations, and operational testing to manufacturers specifications.
- Assisted management team in providing training for fellow technicians in basic testing, and inspection principals.
- Performed routine on-call service for needed customers.
Pipe Fitter
VSC Fire & Security
Jessup, Maryland
04.2008 - 04.2014
- Diagnosed and troubleshot problematic fire alarm systems and restored them to normal operating conditions.
- Performed testing, inspection, and maintenance of various fire sprinkler systems, fire alarm systems, fire suppression systems, and water mist systems.
- Diagnosed and troubleshot problematic, dry systems, pre-action systems, and water mist systems and restored them to normal operating conditions.
- Completed installation and programming of fire alarm systems and components.
- Developed testing and inspection schedules for difficult to access customer sites.
- Trained customer, employees and managers on various fire alarm panels, and sprinkler components.
- Demonstrated ability to explain diagnosis of fire alarm and sprinkler systems to customer or end user.
- Assisted fellow team members on handling difficult tasks to provide solutions to customers.
- Assisted fellow team members in obtaining certifications.
Education
Journeyman - Sprinkler Fitting
ABC Apprenticeship
Lansdowne, MD06.2012
High School Diploma -
North County High School
Glen Burnie, MD06.2003
Skills
- Technical Support
- Issue and Problem Resolution
- Customer Service
- Attention to Detail
- Coordination and Scheduling
- Adaptable and Flexible
- Project Management
- Technician Assistance
- Diagnosis and Troubleshooting
Certification
NICET III - Water Based Testing & Inspections
NICET II - Fire Alarm Systems
NICET II - Inspecting and Testing of Fire Alarm Systems
Certification #143628
MD State Licensed Pipe Fitter - Certified through ABC Apprenticeship Program
Vendor/Manufacturer Certificates
Notifier Verifire Tools Certified (Advanced)
Marioff HI-FOG Water Mist
Victaulic Vortex
Kidde/Fenwal Detection & Controls
Potter Fire Control Panels
VESDA Air Sampling Systems
Timeline
System Service Technician
Fireline Corporation
07.2015 - Current
Service Technician
Judd Fire Protection
04.2014 - 07.2015
Pipe Fitter
VSC Fire & Security
04.2008 - 04.2014
Journeyman - Sprinkler Fitting
ABC Apprenticeship
High School Diploma -
North County High School