Reliable and outgoing professional with extensive experience in the restaurant industry. Expertise in customer service and staff training, ready to contribute to a positive and efficient restaurant environment.
Overview
8
8
years of professional experience
Work History
Bartender
Olive Garden
05.2022 - Current
Trained new staff on bar protocols, drink preparation techniques, and customer service standards.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bar Manager
East Forty Brewing
06.2019 - 05.2022
Oversaw daily bar operations, ensuring high service standards and customer satisfaction.
Managed inventory levels, optimizing stock turnover and reducing waste.
Developed and implemented staff training programs to enhance service quality and efficiency.
Collaborated with brewing team to curate seasonal drink menus aligned with customer preferences.
Bartender
Yard House
10.2017 - 07.2019
Crafted and served a diverse range of cocktails and beverages to enhance guest satisfaction.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.