Nicholas Daniels
Chicago,IL
Summary
I am a versatile and experienced professional with a background in Biology, Market Research, Logistics, and Rehabilitation. I have a Bachelor’s Degree in Biology and have designed, conducted, and interpreted molecular or cellular experiments. I have also helped companies determine their position in the marketplace, conducted research on consumer opinions and marketing strategies, and issued shipping instructions and provided routing information. I also have experience working in the medical field, facilitating communication and coordination among patients, families, medical staff, administrative staff, and regulatory agencies, performing various clerical and clinical duties, and verifying insurances and benefits. I am seeking to leverage my skills and expertise to successfully fill the desired role at your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tech/Operations Administrator
Inspired Thinking Group
11.2021 - Current
- Sought and provided information to help over 5 companies determine their position in the marketplace, increasing their market share and revenue.
- Measured and assessed customer and employee satisfaction, using surveys, interviews, and focus groups, and provided recommendations for improvement.
- Conducted research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals, and delivered insightful and actionable reports and presentations.
- Issued shipping instructions and provided routing information to ensure that delivery times and locations were coordinated, reducing delays and costs.
- Conferred with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing, and improved the efficiency and quality of the operations.
- Tracked and traced goods while they were en route to their destinations, expediting orders when necessary, and ensured customer satisfaction and loyalty.
Production Specialist
Driftnet Securities
12.2020 - 11.2021
- Managed and delivered over 20 projects in the AI security camera domain, ranging from $50K to $500K in budget and from 3 to 12 months in duration.
- Led and coordinated a cross-functional team of 20 engineers, designers, testers, and analysts, ensuring effective communication, collaboration, and accountability.
- Planned, executed, monitored, and controlled all aspects of the project lifecycle, from initiation to closure, using Agile and Scrum methodologies and tools.
- Ensured the quality and efficiency of the products and components by applying QA techniques and methods, such as testing, debugging, and reviewing.
- Met or exceeded the expectations of the clients and stakeholders by delivering high-quality products and components on time and within budget.
Rehabilitation Aide/Patient Service Specialist
Novacare Rehabilitation
08.2019 - 07.2020
- Facilitated communication and coordination among patients, families, medical staff, administrative staff, and regulatory agencies.
- Interviewed patients or their representatives to identify and resolve issues related to care delivery and satisfaction.
- Educated patients on policies, procedures, and services using medical or administrative knowledge and expertise.
- Collected and reported data on patient encounters and inter-institutional problems and recommended solutions for improvement.
- Cleaned and organized work area and disinfected equipment after treatment according to safety standards and protocols.
- Instructed, motivated, safeguarded, and assisted patients in performing exercises or functional activities under the direction of medical staff.
- Recorded and documented treatment given and equipment used using appropriate tools and software.
- Changed linens, such as bed sheets and pillow cases, and ensured hygiene and comfort of patients.
- Arranged and maintained treatment supplies and equipment in an orderly manner.
- Performed clerical duties, such as taking inventory, ordering supplies, answering phone calls, taking messages, or filling out forms.
- Scheduled and confirmed patient appointments with physical therapists and coordinated therapists’ schedules.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Laboratory Technician
Tempus
05.2018 - 08.2019
- Conducted or assisted in over 50 research projects, collecting and analyzing information and samples from various sources, such as blood, water, soil, plants and animals.
- Analyzed experimental data and interpreted results to write reports and summaries of findings, using statistical methods and software.
- Used computers, computer-interfaced equipment, robotics or high-technology industrial applications to perform work duties, such as sequencing, cloning, extraction, purification, or electrophoresis.
- Cleaned, maintained and prepared supplies and work areas, following safety protocols and standards.
- Set up, adjusted, calibrated, cleaned, maintained, and troubleshooted laboratory and field equipment, ensuring optimal performance and accuracy.
- Documented information by maintaining daily logs and equipment record books.
Intern
Illinois State University
05.2018 - 12.2018
- Designed, conducted, and interpreted molecular or cellular experiments related to cell organization and function, such as gene expression, cell signaling, and cell differentiation.
- Prepared and presented reports, manuscripts, and meeting presentations to communicate the findings and implications of the research.
- Directed, coordinated, organized, and prioritized biological laboratory activities, ensuring optimal performance and quality of the work.
- Performed various laboratory procedures following protocols, such as DNA sequencing, cloning, extraction, RNA purification, and gel electrophoresis.
- Provided scientific direction and guidance to project teams regarding the evaluation or handling of devices, drugs, or cells for different disease models, both in vitro and in vivo.
Education
Bachelor of -
Illinois State University
Normal, IL05.2019
Skills
- Microsoft Word
- Microsoft Excel
- PowerPoint
- JSON (Entry)
- Telephone Etiquette
- Staff Training
- Vendor Relations
- Organizational Skills
Certification
CPR
Personal Information
Title: Tech/Operations Administrator
References
References available upon request
Timeline
Tech/Operations Administrator
Inspired Thinking Group
11.2021 - Current
Production Specialist
Driftnet Securities
12.2020 - 11.2021
Rehabilitation Aide/Patient Service Specialist
Novacare Rehabilitation
08.2019 - 07.2020
Laboratory Technician
Tempus
05.2018 - 08.2019
Intern
Illinois State University
05.2018 - 12.2018
Bachelor of -
Illinois State University
CPR
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