Nicholas Dean Freeburg
Yakima,WA
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Technician
Northwest Refrigeration Services
03.2021 - 09.2025
- Diagnosed and repaired refrigeration systems to ensure optimal performance and client satisfaction.
- Conducted routine maintenance checks on HVAC/R units, enhancing system longevity and reliability.
- Collaborated with team members to streamline service delivery processes, improving overall efficiency.
- Mentored junior technicians in troubleshooting techniques and safety protocols, fostering skill development.
- Managed inventory of parts and tools, ensuring availability for timely repairs and service engagements.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Team Leader
United States Army
06.2009 - 09.2017
- Led diverse teams in high-pressure environments, ensuring mission success and operational efficiency.
- Developed training programs to enhance soldier readiness and skills, fostering professional growth.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Education
Technical Certificate - HVAC/R
Perry Technical Institute
Yakima, WA06.2019
Certification
- OSHA 10
- EPA Universal Certification
- Universal R-410 Certification
- Green Awareness Certification
- Indoor Air Quality Certification
Timeline
Service Technician
Northwest Refrigeration Services
03.2021 - 09.2025
Team Leader
United States Army
06.2009 - 09.2017
Technical Certificate - HVAC/R
Perry Technical Institute
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