Nicholas DiBona
Wantagh
Summary
Resourceful, driven college student with a knack for customer satisfaction while maintaining operational efficiency and staff morale. Known for exceptional organizational skills, leadership, and the ability to handle fast-paced environments with grace. Specialized in inventory management, event coordination, and conflict resolution. Excel in communication, team motivation, and problem-solving, ensuring smooth club operations and memorable guest experiences.
Overview
1
1
year of professional experience
Work History
Club Supervisor
The Sands Atlantic Beach
Atlantic Beach
05.2025 - 09.2025
- Supervised daily club operations and ensured compliance with safety protocols.
- Assisted in training new team members on club procedures and customer service standards.
- Engaged with members to enhance their experience and address inquiries promptly.
- Implemented cleaning and maintenance routines to uphold facility standards and hygiene.
- Supervised daily operations of club, including customer service and staff management.
Cabana Attendant
The Sands Atlantic Beach
Atlantic Beach
05.2024 - 09.2024
- Received payments from customers for cabana rentals and ensured accuracy of records.
- Followed up with guests to ensure satisfaction with services provided.
- Set up cabanas with comfortable seating and personal items for guests.
- Assisted guests with requests for towels, refreshments, and amenities.
- Maintained cleanliness and organization of cabana area for guest satisfaction.
Education
Bachelor of Science - Business Administration
SUNY Oneonta
Oneonta, NY05-2027
Skills
- Customer service
- Team leadership
- Conflict resolution
- Data analysis
- Microsoft Excel
- Operational efficiency
- Decision-making
- Priority management
Affiliations
- SUNY OnMark (AMA Marketing Club)
- Club Rugby Football Team
- Intramural Recreation staff member
- Volunteer work
Timeline
Club Supervisor
The Sands Atlantic Beach
05.2025 - 09.2025
Cabana Attendant
The Sands Atlantic Beach
05.2024 - 09.2024
Bachelor of Science - Business Administration
SUNY Oneonta
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