Nicholas Dixon
Granbury,TX
Summary
I am a very hardworking individual. I've been in the workforce since I was 18 years old, and can be reliable in any position. I am a very quick learner, and strive to improve in my work tasks each day. I take direction very well, but I can also be trusted to make tough decisions when expected to do so. Even with no direct experience in the field I am applying, I will be a strong asset to any team.
Overview
6
6
years of professional experience
Work History
Pool Technician
Vyce Grip Pools
11.2022 - Current
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Maintained clean, safe and appropriately stocked company vehicle.
- Fostered strong relationships with clients, leading to increase in referral-based business.
Assistant Store Director
Brookshire Brothers
11.2018 - 11.2022
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Checked employee break times and schedule adherence.
- Coordinated promotional events to drive customer engagement and increase brand awareness.
- Reported problems with employees, products or service to store manager.
- Supervised employees and different store departments.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
- Oversaw cash handling activities ensuring accuracy and security during transactions.
- Responded to customer complaints and comments.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Conducted inventory analysis to determine optimal stock levels.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Granbury High School
Granbury, TX05-2020
Skills
- Customer Service
- Physical Labor
- Team management
- Receiving deliveries
- Multitasking and organization
- Friendly and positive
- Team leadership
- Verbal and written communication
- Cash management
- Bank and safe deposits
- Employee scheduling
- Loss prevention
Timeline
Pool Technician
Vyce Grip Pools
11.2022 - Current
Assistant Store Director
Brookshire Brothers
11.2018 - 11.2022
High School Diploma -
Granbury High School
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