NICHOLAS DOLES
Gilbert,AZ
Summary
Motivated and confident with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Store Associate
In-N-Out Burger
01.2023 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate essentials, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained high standards of customer service in a high-volume, fast-paced environment.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Server
Yard House Restaurant
01.2023 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Darden Restaurants, Olive Garden
12.2021 - 10.2022
- Troubleshooter
- Time management
- POS system operation
- Friendly and attentive service
- Knowledge on menu items and different types of wines
- Manage strategically the tables pace of food
- Work as a team to help guest experience
- Train new on coming servers the Olive Garden way
Sales Associate
Luxoticca - Sunglass Hut
05.2021 - Current
- Helped customers navigate store, complete sales, and process returns
- Educated customers on promotions to enhance sales
- Exceeded quotas frequently with continuous product pushes and attention to customer needs
- Highlighted products with creative and engaging merchandise displays.
Pesticide Technician
Green Keeper LLC
03.2020 - 05.2021
- Identified lawn or plant diseases to determine appropriate course of treatment
- Utilized pesticides and fertilizers safe for plants and animals
- Filled sprayer tanks with water and chemicals according to formulas
- Applied fertilizer and protective substances to trees, shrubs, lawns, or botanical crops
- Interacted with customers and asked questions to determine concerns and existing conditions.
Garden Center Merchandiser
V&P Nursery
08.2019 - 03.2020
- Aligned displays with promotional targets, including seasonal merchandise updates and changing inventory lines
- Engaged customers with visually-appealing merchandise displays
- Boosted efficiency by keeping work areas clean, tidy, and free of debris
- Trimmed and arbored products to boost display attraction.
Education
Computer Science
Horticulture
Mesa Community College
Mesa, AZHigh School Diploma -
La Sierra University
Riverside, CAThunderbird Adventist Academy
Scottsdale, AZSkills
- Assist Customers
- Guest Relations Management
- Sales Expertise
- Cash Handling
- Train Employees
- Quality Control
- Order Accuracy
- Food Preparation and Safety
- Pos Operation
Timeline
Store Associate
In-N-Out Burger
01.2023 - Current
Server
Yard House Restaurant
01.2023 - 04.2023
Server
Darden Restaurants, Olive Garden
12.2021 - 10.2022
Sales Associate
Luxoticca - Sunglass Hut
05.2021 - Current
Pesticide Technician
Green Keeper LLC
03.2020 - 05.2021
Garden Center Merchandiser
V&P Nursery
08.2019 - 03.2020
Computer Science
Horticulture
Mesa Community College
High School Diploma -
La Sierra University
Thunderbird Adventist Academy
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