Nicholas Dressell
Cincinnati,OH
Summary
Dynamic and dedicated Server's Assistant at Tony's of Cincinnati, known for delivering exceptional customer service and fostering team collaboration. Expert in table setting arrangements and maintaining menu knowledge, I consistently ensured guest satisfaction while supporting staff in efficient food delivery. A responsible and trustworthy team player, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server's Assistant
Tony's Cincinnati - Steak & Seafood
Cincinnati, Ohio
12.2022 - Current
- Set up tables and chairs for parties and large groups.
- Delivered customer service excellence by promptly filling orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
- Communicated seating changes or special requests to servers promptly.
- Conducted regular walkthrough of the dining room to identify any issues or needs from guests or staff.
- Supported serving staff in delivering accurate and well-presented food orders.
- Cleared dishes after courses for prompt table maintenance.
- Maintained up-to-date menu knowledge to accurately answer guest questions.
Stocking Associate
Target
Cincinnati, OH
12.2021 - 12.2022
- Read and understood pick sheets in order to prepare accurate customer orders.
- Provided excellent customer service by responding promptly to inquiries and requests.
- Verified that orders matched pick tickets prior to loading them onto delivery trucks.
- Stocked shelves with merchandise to ensure availability of products for customers.
Swim Instructor
Kids First Swim Schools
Cincinnati, Ohio
12.2019 - 10.2021
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
Education
Bachelor of Arts - Information System
University of Cincinnati
Cincinnati, OH05-2027
Skills
- Customer service
- Team collaboration
- Clear communication
- Responsible and trustworthy
- Table clearing
- Table bussing
- Table setting arrangements
- Multitasking
- Team leadership
Affiliations
- physical fitness
Languages
Spanish
Limited
References
References available upon request.
Timeline
Server's Assistant
Tony's Cincinnati - Steak & Seafood
12.2022 - Current
Stocking Associate
Target
12.2021 - 12.2022
Swim Instructor
Kids First Swim Schools
12.2019 - 10.2021
Bachelor of Arts - Information System
University of Cincinnati
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