Seeking an opportunity to transition my career from office administration to information technology using my training and skills to support professional staff.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Cleaning Pros
Las Cruces
09.2017 - Current
Consulting with prospective clients to provide technical assistance and develop proposals for their desired scope of work
Developed contracts and forms using Adobe Acrobat to reduce costs from third-party consulting services
Managing financial and human resources across 8-10 projects per week
Using Microsoft Excel to develop budgets and run calculations
Completing necessary documentation and presentations in Microsoft Word and Excel
Tracking employee time and resources in QuickBooks Online
Recording and reporting outcomes to senior management.
Field Service Technician
Francis Aviation
Las Cruces
04.2015 - 11.2015
Read complex technical manuals to guide decision-making
Providing support to private pilots to ensure FAA compliance
Assisting with emergency callouts and support requests
Troubleshooting aircraft maintenance issues.
Supervisor
Zia Office Essentials
Las Cruces
06.2013 - 04.2015
Consulted with clients to develop office furnishing plans to meet their individualized needs
Following assembly manuals to install custom furniture layouts
Leveraged unused and underutilized equipment and supplies to maximize customer value
Supervised teams of 2 - 6 employees in the completion of customer requests.
Education
Associate of Applied Science - Computer Technology -
Doña Ana Community College
Skills
Microsoft 365
Excel
PowerPoint
Word
Access
Microsoft Outlook
QuickBooks Online
Oracle VM
Windows 7/10/11 and Linux
Computer hardware, maintenance, and repair
Data Entry
Staff hiring
Billing
Scheduling
Customer Service
Certification
CCNA Routing and Switching: Introduction to Networks
TestOut Client Professional
Personal Information
Title: OFFICE SOLUTIONS MANAGER
Languages
Java
HTML
SQL
C++
Timeline
Office Manager
Cleaning Pros
09.2017 - Current
Field Service Technician
Francis Aviation
04.2015 - 11.2015
Supervisor
Zia Office Essentials
06.2013 - 04.2015
Associate of Applied Science - Computer Technology -