Nicholas Emposimato

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

• Greeted customers warmly to provide exceptional customer service.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
• Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Prevented risk for Fraternity and the members a part of the organization

Promoted safe practices and protocols in order to make sure everyone is safe

Started new programs within organization in order to foster a safer environment

• Mentored employees during probationary period to answer questions and offer improvement strategies.
• Facilitated hands-on learning experiences through group activities and simulations, promoting practical application of concepts.
• Developed metrics-driven evaluation processes for measuring the impact of learning programs on business outcomes.
• Led cross-functional teams in the implementation of innovative learning solutions designed to close skills gaps within the organization.