Nicholas Enquist

Managed incoming inquiries from international customers, ensuring accurate and timely assistance. Facilitated administrative tasks to support efficient billing and logistics processes.

Collaborated with mental health providers and customers to streamline insurance claim filing through various healthcare user portals.

Ensured top-tier quality for luxury listings through meticulous editing and photo formatting.

Enhanced customer service operations through effective communication and team coordination. Communicated with incoming customers through phone, live chat, and emails to address all insurance inquiries.

Authored 3-7 weekly news articles covering Jewish community events in Greater Phoenix across digital and print platforms. Developed familiarity with newsletter systems and social media account management to engage with audiences over stories.

Worked directly with small businesses to help them achieve their goals with Yelp’s advertising services through direct phone communication.

Welcomed patrons at a leading cupcake establishment in the United States. Coordinated with delivery drivers and online ordering systems, such as GrubHub, to ensure customer deliveries.

Provided individualized support to fellow students, alumni, and faculty members who needed help with composition, revision, and copyediting. Recognized as an effective educator able to provide writing and English language support to foreign students from dozens of countries. Wrote blog content to help distribute educational information to writing center students.